DCH Wappingers Falls Toyota - Service Center

Jason was very professional and friendly he answered all our questions in details. Thanks for your great customer service! I would definitely recommend friends and family. our questions in details. Thanks for your great customer service! I would definitely recommend friends and family. More

Keith was very helpful and did a great job it was a nice change to not have the service person upsell me I very much appreciate this change to not have the service person upsell me I very much appreciate this More

I had a car inspection and oil change which took an hour. The tech, Keith, was very helpful and listed future fluid levels needing attention. The tech, Keith, was very helpful and listed future fluid levels needing attention. More

I brought in my Tacoma for frame recall. I was explained complete process by Jason G. I was offered substitute transportation but only needed a ride to and from home. Ashley accommodated valet both ways. Ni complete process by Jason G. I was offered substitute transportation but only needed a ride to and from home. Ashley accommodated valet both ways. Nick the tech performed service completely and neatly. Thank you More

I came in for a scheduled inspection. Quick friendly service with a smile. Will always get my vehicle serviced and purchased from DCH Wappingers Toyota! service with a smile. Will always get my vehicle serviced and purchased from DCH Wappingers Toyota! More

This location always provides quality customer service and is very efficient and prompt in getting back to you with the diagnoses of your vehicle. Evin Calderon is always such a pleasure to work with. and is very efficient and prompt in getting back to you with the diagnoses of your vehicle. Evin Calderon is always such a pleasure to work with. He represents Toyota Service department extremely well! More

Very friendly service. Went in to have my stock radio converted to apple carplay. They did a fine job installing it. However when I asked If someone could show me how to work it I was told to just plug m converted to apple carplay. They did a fine job installing it. However when I asked If someone could show me how to work it I was told to just plug my phone in and it’ll “just play”. I’ve realized there is more to it than simply just plugging it in. It would’ve been nice if someone accompanied me to my car and instructed me on what to do. More

Arrived at dealership for 7:30 appointment as scheduled. Drove my vehicle into reception area as directed. I sat down with service advisor Jason and was explained to in detail how my vehicle was going to be Drove my vehicle into reception area as directed. I sat down with service advisor Jason and was explained to in detail how my vehicle was going to be checked out as per factory recall. First stage of procedure was completed within a half hour and next appointment was made to complete. More

Top Quality service , friendly, helpful, goes extra mile in customer service. Knows his duties and responsibilities. Have been a customer for several years leasing two Rav 4’s. When I have a question there in customer service. Knows his duties and responsibilities. Have been a customer for several years leasing two Rav 4’s. When I have a question there is always an answer that u can comprehend. More

Nathaniel was very attentive and so far I am happy with the car. Nathaniel was very professional and I am please with the outcome of the car. the car. Nathaniel was very professional and I am please with the outcome of the car. More