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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,390 Reviews

4,390 Reviews of DCH Wappingers Falls Toyota - Service Center

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November 30, 2020

Great service, very professional.I am very happy with Great service, very professional. I am very happy with the dealership. I would recommend anyone if they are planning in the future to stop at this T More

by pjsreis64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Dec 01, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

November 26, 2020

A wonderful dealership!! Dave Kolozy was wonderful. He helped us greatly with our leasing of what we jokingly call the ‘Covid Camry’- as we leased it during the Pandemic. We relocated here not too long ag More

by Ellen Anzovino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kolozy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naeem Randall
Dec 01, 2020 -

DCH Wappingers Falls Toyota responded

Ellen, thank you for the excellent five-star review! We're so pleased Dave went above and beyond to make your experience a great one!

November 26, 2020

This is the third time I’ve had my car in for a routine maintenance ,every time has been excellent experience..The car is done on or ahead of schedule, and I am always able to get the car in within a few More

by johnnyd359
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon, Kathleen Crosbie, Allison Croshier, Tiffany Moreno
Dec 01, 2020 -

DCH Wappingers Falls Toyota responded

Johnny, thank you for the positive five-star review! We're so happy you had such a great experience at our dealership and we look forward to working with you again in the future!

November 26, 2020

Everyone was very helpful and informative. Answered emails and phone messages promptly. I would definitely recommend this dealership to friends and family for all their fact buying needs. More

by Rebecca
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Berenguer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naeem Randall
Dec 01, 2020 -

DCH Wappingers Falls Toyota responded

Rebecca, thank you for taking the time to provide such great feedback! We're happy to hear you had such a great experience at our dealership and look forward to seeing you again in the future!

November 26, 2020

very disappointed with the customer service he was so rude when I asked him about the service very disappointed so rude I don’t think I will back again More

by osly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Evin Calderon
Dec 03, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. I'm sorry to hear your experience with us did not meet our five-star standard. I'd like the opportunity to speak with you. Please call me at your earliest convenience. Thank you, Ben Carlson Fixed operations Manager 845-296-4261

November 26, 2020

It was just what i requested -- showed up for an hour's service and a Prius Prime was waiting for me to test drive. Michael handed me the keys and i went for a 3-4 mile spin. Shortly after returning from More

by bijanamini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

DCH Wappingers Falls Toyota responded

We truly appreciate your kind words and your loyalty to our dealership over the years! We hope you love driving around in your new Prius Prime!

November 26, 2020

Diagnosed the problem, was covered under warranty and done within 24 hrs. Great job communicating with me about the problem and service. I was pleased overall More

by CMCGUIRE2773
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Dec 01, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

November 24, 2020

Very good service called when the car was ready very nice on the phone and also help with getting the car serviced with out a problem More

by MANNYMUSTANG44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Nov 25, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback, Manny! We're happy to hear you had a pleasant experience at our dealership!

November 20, 2020

Juan Padilla is a dedicated sales consultant and was great. when there was a problem, he made sure it was fixed. The Rav4 is a great car More

by kenvilla
Recommend Dealer
Yes
Employees Worked With
Juan Padilla
Nov 23, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with Juan! We hope you enjoy your new RAV4!

November 20, 2020

Had a free tire rotation coming an you charged me an argued with me when I was right then gave me free car wash why then called me an said I was right so how would you feel More

by kbones514
Recommend Dealer
No
Employees Worked With
Allison Croshier
Nov 30, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. I'm sorry to hear your experience with us did not meet our five-star standard. I'd like the opportunity to speak with you. Please call me at your earliest convenience. Thank you, Ben Carlson Fixed operations Manager 845-296-4261

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