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DCH Wappingers Falls Toyota - Service Center
Wappingers Falls, NY
4,346 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,347 Reviews of DCH Wappingers Falls Toyota - Service Center
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July 11, 2020
Reliable service Everything is exactly as I would like it to be ... consistent, honest, and competitively priced. (I can't submit this until I reach 25 words, but ther Everything is exactly as I would like it to be ... consistent, honest, and competitively priced. (I can't submit this until I reach 25 words, but there is nothing else to say - great spot) More
by BASHTON
Verified Customer
July 09, 2020
Was told service would take an hour to an over and 15 mins. Waited over 2 hours for service to be completed. Service person never updated me. mins. Waited over 2 hours for service to be completed. Service person never updated me. More
by mgbrown9
Employees Worked With
Not sure sales person even gave me a name
July 09, 2020
Bought car in 2013 and this was first time leaving with a feeling of not going back for any service or recommending friends to go for anything feeling of not going back for any service or recommending friends to go for anything More
by NANCYLYNN3
Employees Worked With
Donāt know name
July 08, 2020
Expected Service As soon as I pulled in, Mike Cimorelli welcomed me. This is my second service at this dealer and appreciate their attention to the customer. As soon as I pulled in, Mike Cimorelli welcomed me. This is my second service at this dealer and appreciate their attention to the customer. More
by TJM
Employees Worked With
Michael Cimorelli
July 02, 2020
I received Quick service, and they took care with my car. I like DCH Wappingers falls toyota as it has a great waiting area as well. I like DCH Wappingers falls toyota as it has a great waiting area as well. More
by V. P.
Employees Worked With
The guy who greeted me when I drove in was great too. , Evin Calderon
July 01, 2020
Good and safe service even during the pandemic During this coronavirus pandemic they have done a good job or providing no contact or minimal contact options available for service. They came to my During this coronavirus pandemic they have done a good job or providing no contact or minimal contact options available for service. They came to my house to pick up and drop off my car when service was needed. We handled the payment over the phone and the service papers were provided to me in the car when they dropped it off. More
by CTZ1057
Employees Worked With
July 01, 2020
Great people to work with. Very friendly, curtiousāāāāā I don't mind having a company like this stand behind you with there service. 100% satifaction don't mind having a company like this stand behind you with there service. 100% satifaction More
by jokajoe3
Employees Worked With
Mike Giordano
July 01, 2020
Well Done Timely, and work was well done. No waiting, was seen as soon as I pulled up. All work requested was completed without question. Thank you for all yo Timely, and work was well done. No waiting, was seen as soon as I pulled up. All work requested was completed without question. Thank you for all your help More
by luke25
Employees Worked With
Mike Giordano
June 30, 2020
Fleeced There's an old fashioned word that I think applies here: fleeced. I left the service center feeling like I'd been fleeced by a snake-oil salesman. There's an old fashioned word that I think applies here: fleeced. I left the service center feeling like I'd been fleeced by a snake-oil salesman. My estimated $600 service (brakes and a re-repair of a problem allegedly fixed two weeks previous) ended up costing me over $1100. I won't go into all the details here as I know nothing can/will be done. Suffice to say not only will I NOT recommend the service center, I myself will not be coming back. More
by TIMOTHYPAULHART
Employees Worked With
Mike Giordano
June 30, 2020
Had to bring my car back on Saturday for re-servicing as the technician did not tightened a part subsequent to service from Thursday. The repairs were done immediately and I pleased that this was addressed the technician did not tightened a part subsequent to service from Thursday. The repairs were done immediately and I pleased that this was addressed quickly. More
by jmjct
Employees Worked With
Kathleen Crosbie
