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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,479 Reviews

4,479 Reviews of DCH Wappingers Falls Toyota - Service Center

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August 23, 2020

Always ready to serve, friendly and knowledgeable reps. Rep knew the history on my vehicle, so needed only NYS Inspection. We shall continue to have all of our vehicle service done at DCH Toyota! More

by JEBLISS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Aug 24, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We're so happy to hear that our team provided you with amazing service and we look forward to working with you again in the future!

August 22, 2020

Thank you for taking excellent care of my car 😊. I never have to worry or in doubt my car has been taking care of by a professional! More

by alwaysbshaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cimorelli
Aug 24, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback regarding your recent experience with us!

August 20, 2020

The service and the people who work at your dealership go above and beyond to make sure your experience at your dealership is superb, thank you, More

by rs4everyng
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alicia Verven
Aug 24, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review regarding your recent experience with us!

August 19, 2020

Great service, in and out quick. I’ve been going for years and also bought cars here. I like the fact of being able to drive in and leave it. More

by KRAIGSTER59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Croshier
Aug 19, 2020 -

DCH Wappingers Falls Toyota responded

We truly appreciate your kind words and your loyalty to our dealership!

August 19, 2020

I was in and out in no time and to my pleasant surprise I was not charged for my Avalon state inspection. Not to mention they are very courteous and professional More

by FrankieD50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
Aug 19, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star review, Frankie! We're happy to hear you had such a pleasant experience at our dealership!

August 18, 2020

I bought a Sienna here and now decided to have my Honda inspected here. It's always easy to schedule an appt, and the service is on time and accurate. More

by bbfair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristina
Aug 19, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star review! We're so happy to hear that our team was able to provide you with exceptional service!

August 18, 2020

Great service department. The check in was fast, and Michael Giordano was very friendly and knowledgeable. Received the car back in the time that was quoted. More

by rknpp8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Aug 19, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent service department! We're happy that Michael could assist you and make your experience a good one.

August 18, 2020

Picked up my new Avalon and left on vacation. The 2nd day I had my new car the tire pressure warning light came on and stayed on for my entire two weeks away. I sent a text to my sales person but did not hea More

by POSTROVSKY
Customer Service
Recommend Dealer
No
Employees Worked With
Tiffany Moreno
Aug 26, 2020 -

DCH Wappingers Falls Toyota responded

Mr. Ostrovsky, Thank you for taking my call. I am looking forward to having you back in to address your concerns. As I stated, please do not hesitate to contact me personally with any needs moving forward. Best Regards, Daryl Callahan General Sales Manager

August 18, 2020

Great service. And lovely people. Accommodating with my schedule. The online app is also very convenient and user friendly. I reccomend this dealership to everyone. More

by chris.taibi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
Aug 19, 2020 -

DCH Wappingers Falls Toyota responded

We truly appreciate you taking the time to provide your feedback and look forward to working with you again in the future!

August 18, 2020

Friendly; helpful; but a bit slow. 1 3/4 hours for routine maintenance. Nothing to drink in waiting area, not even an available vending machine. More

by MICHAEL.COOK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
Aug 19, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback, Michael! We apologize for the waiting area and hope to see you again in the future!

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