DCH Wappingers Falls Toyota - Service Center
Wappingers Falls, NY
4,406 Reviews of DCH Wappingers Falls Toyota - Service Center
Tom was attentive, helpful and very informed. He made sure I would be satisfied with the service and care of my car. He also provided objective analyze of my car and suggestions gif the future. sure I would be satisfied with the service and care of my car. He also provided objective analyze of my car and suggestions gif the future. More
Problem with new car purchase - Brand new car wouldn't start - battery dead. Michael N. the salesman came and jump started vehicle. Followed me to Toyota to make sure I got there Brand new car wouldn't start - battery dead. Michael N. the salesman came and jump started vehicle. Followed me to Toyota to make sure I got there safely. Car taken in immediately and new battery installed. Couldn't have been happier - appreciated Michael's help- he was so kind and helpful. I was on my way to do errands in a matter of minutes!!!! More
100K mile checkup Having the work performed correctly the first time is why I choose to have service done at DCH. The lowest price is not always the best deal. Service Having the work performed correctly the first time is why I choose to have service done at DCH. The lowest price is not always the best deal. Service after the sale is important to me. More
Awesome! Every experience unfailingly rewarding. Service advisor Michael Giordano is polite, knowledgeable, and competent. I will continue to service my four Toyota automobiles at DCHWFT. advisor Michael Giordano is polite, knowledgeable, and competent. I will continue to service my four Toyota automobiles at DCHWFT. More
Great service. Feel like a valued customer whenever I am there. I have purchased two vehicles from there. Eric made the whole process very easy and I never like u was being pressured into the purchase. Both there. I have purchased two vehicles from there. Eric made the whole process very easy and I never like u was being pressured into the purchase. Both vehicles were great. More
2010 Toyota Tacoma - 6 year owner Mike G. was great to deal with, and held solid communication with me throughout. One of the best employees I've dealt with at DCH for past 6 years. J Mike G. was great to deal with, and held solid communication with me throughout. One of the best employees I've dealt with at DCH for past 6 years. Joey D's the GOAT though! I'm actually requesting Mike G for my rep next service (hopefully not for awhile). My only recommendation is to emphasize cleanliness, and that you give a quick power wash (3 mins) to spray down exterior of body, and quick interior check as well. I've never seen the outside of my truck that dirty (covered in spring debris and yellow) and there is a grease/oil stain on interior drive side door (cloth material). .Had to go to the car wash right away, Simple fix that will go a long way with clientele after the $$$ spent. Thanks, Tony . More
Lenny H. - 2007 Tundra Check Engine light Tom H. kept me informed throughout the troubleshoot for the dreaded check engine light causing NYS inspection issue/ failure. The service tech workin Tom H. kept me informed throughout the troubleshoot for the dreaded check engine light causing NYS inspection issue/ failure. The service tech working on the truck did quite extensive troubleshooting to find a shorted grounded wire. We have no problem taking our vehicles to DCH Toyota for continued excellent customer service and quality of work. More
competent efficient service Although, just an oil change and inspection, it was a positive experience in all respects. Appreciated getting an immediate appointment, and attended Although, just an oil change and inspection, it was a positive experience in all respects. Appreciated getting an immediate appointment, and attended to immediately. Car was exceptionally clean upon pickup. More
Kathleen Crosbie Just a joy to be helped by her. Took the time to expedite my repair . DCH lucky to have her on as a the first person you meet in service. Just a joy to be helped by her. Took the time to expedite my repair . DCH lucky to have her on as a the first person you meet in service. More
Mike is a great guy real helpful great service center also. Had me out quickly. Looking forward to dealing with DHC in the future. Good luck also. Had me out quickly. Looking forward to dealing with DHC in the future. Good luck More