Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
DCH Wappingers Falls Toyota - Service Center
Wappingers Falls, NY
3,845 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
3,845 Reviews of DCH Wappingers Falls Toyota - Service Center
Sort by
December 17, 2018
Good service as always I needed new rear brakes after getting an oil change earlier in the week. The job was done well and it only took a couple hours. Dena Ramondo was my a I needed new rear brakes after getting an oil change earlier in the week. The job was done well and it only took a couple hours. Dena Ramondo was my advisor. She emailed a quote for the brakes and made the appointment for me. She was very helpful. More
by kylara01
Verified CustomerEmployees Worked With
Dena Ramondo
Helpful December 17, 2018
Tire Replacement There was an issue regarding the rear tires on my 2010 Yaris. After speaking with Mr. Burns, General Manager and having assistance from Dena Ramondo, There was an issue regarding the rear tires on my 2010 Yaris. After speaking with Mr. Burns, General Manager and having assistance from Dena Ramondo, the issue was resolved promptly. I could not have asked for better service; prompt, efficient and Ms. Ramondo saw to it personally that everything was done to help me. I would recommend DCH Toyota to all my friends and family. More
by lilith2017
Employees Worked With
Dena Ramondo
December 17, 2018
Damage from swipe to our 2018 Camry Michael Giordano was excellent; he was knowledgeable, fast, polite, and efficient. The only negative thing that happened was that I was not warned a Michael Giordano was excellent; he was knowledgeable, fast, polite, and efficient. The only negative thing that happened was that I was not warned about the cost of the buffing labor. More
by gauquie
Employees Worked With
Mike Giordano
December 17, 2018
Recall for blower motor Service was very good and people were friendly and courteous. I was very happy with the service I received. The department is organized and well run. Service was very good and people were friendly and courteous. I was very happy with the service I received. The department is organized and well run. More
by jmaucieri0
Employees Worked With
Other Employees :
Evin Calderon, Kathleen Crosbie, Allison Croshier, Lindsay Mahavik, Mike Giordano, Dena Ramondo, Michael Cimorelli, Gabrielle Scivolette
December 15, 2018
The best customer service Highlight recommend to my friends and family this dealer .. I been 10 years but car and service my car in this Toyota dealer really happy Highlight recommend to my friends and family this dealer .. I been 10 years but car and service my car in this Toyota dealer really happy More
by oanhnhu2004
Employees Worked With
Other Employees :
Michael Steinke, Kathleen Crosbie, Lindsay Mahavik, Romy Ruette, Dena Ramondo, Alicia Verven, Michael Cimorelli, Gabrielle Scivolette
December 15, 2018
normal service I had my RAV4 tires rotated, oil change and inspection. Michael C was my advisor, he is knowledgeable and helpful. The service center is very clean. I had my RAV4 tires rotated, oil change and inspection. Michael C was my advisor, he is knowledgeable and helpful. The service center is very clean. More
by donaldmcalpin
Employees Worked With
I do not know their names - my fault., Michael Cimorelli
December 15, 2018
NOT HAPPY POOR WORK MY TRANY IS NOW LEAKING ALL OVER BECAUSE OF THE WORK YOU DID WHY IT WAS ALSO MY 2X THERE WAITED 3HRS 2WEEKS TO FIX MICHINE POOR WORK MY TRANY IS NOW LEAKING ALL OVER BECAUSE OF THE WORK YOU DID WHY IT WAS ALSO MY 2X THERE WAITED 3HRS 2WEEKS TO FIX MICHINE More
by ajcf
Employees Worked With
DONT KNOW NAMES I HAD TO FIND OUT WHAT WAS UP
December 14, 2018
Frame recall replacement 06 Sequoia Dena is Great as my service adviser she is always very nice and knoldgable,,she went out of her way to allow me to see my 06 Sequoia in various stages Dena is Great as my service adviser she is always very nice and knoldgable,,she went out of her way to allow me to see my 06 Sequoia in various stages of disassembly and assembly for frame replacement.As a former mechanic i really enjoyed this.Andrew the machanic was also great acomodating and through with attention to detail.Its comferting to know my Sequoia was in experienced knoldgable hands.Great job DCH Toyota Wappingers More
by FOURJOE39
Employees Worked With
Andrew Technician , Dena Ramondo
December 14, 2018
Install mudguards Scheduled mudguard installation thru sales Dept and day before developed rear flat tire with 600 miles on new awd Sienna Limited Prem. Fortunately I h Scheduled mudguard installation thru sales Dept and day before developed rear flat tire with 600 miles on new awd Sienna Limited Prem. Fortunately I had purchased the tire insurance for the run flat tires. One hour later mudguards were installed and tire was replaced under the tire insurance policy. Thank You Robert and his Team. More
by hd28dan
Employees Worked With
Other Employees :
Robert Schaeffer, Allison Croshier
December 13, 2018
Very, very good. Jose was excellent. He asked questions for clarity of the situation. He answered all questions to my understanding. He was very professional and very Jose was excellent. He asked questions for clarity of the situation. He answered all questions to my understanding. He was very professional and very respectful. More
by NAICHE54
Employees Worked With
Jose, Allison Croshier
