DCH Wappingers Falls Toyota - Service Center

Very Fast and Efficient Service I was greeted promptly by Mike and the team as usual. All of the services were explained to me in advance as well as the cost. The wait time was quick I was greeted promptly by Mike and the team as usual. All of the services were explained to me in advance as well as the cost. The wait time was quick and I left a satisfied customer. More

Replace recalled airbags The work was finished quickly as promised on the same day I called about the airbag recall. This was excellent and I appreciate the courtesy. The work was finished quickly as promised on the same day I called about the airbag recall. This was excellent and I appreciate the courtesy. More

Mike was expecting us. We arrived a few minutes early and were taken right in. There was already a service rep assigned to us and he was ready. The check-up was estimated t We arrived a few minutes early and were taken right in. There was already a service rep assigned to us and he was ready. The check-up was estimated to take an hour, but we were out in thirty minutes. I was a little disappointed that there wasn’t a more difinitive answer on why the on board center wouldn’t interact with the Entune app on my phone, but overall the experience was great. More

Very professional and great service Was treated very well and wait time was minimal. Always treated well at this dealership. I travel 30 minutes past the one closest to me for that rea Was treated very well and wait time was minimal. Always treated well at this dealership. I travel 30 minutes past the one closest to me for that reason. Much better service. More

Great experience Tom was friendly and helpful and answered all my questions. I waited for the car and it was done faster than estimated. I'll be back! Tom was friendly and helpful and answered all my questions. I waited for the car and it was done faster than estimated. I'll be back! More

Radiator replacement Noticed a leak from the car. Technician identified leak in the radiator. Part had to be ordered, so it took two days, but at the end I was happy wit Noticed a leak from the car. Technician identified leak in the radiator. Part had to be ordered, so it took two days, but at the end I was happy with the result. More

Oh no Tire Pressure Low Oh no. Tire pressure light on and tire looked a little low. Off I went to the Service Department. Oh yes. Drove out with a new tire after finding ou Oh no. Tire pressure light on and tire looked a little low. Off I went to the Service Department. Oh yes. Drove out with a new tire after finding out that there was a puncture in the tire that could have been disastrous. Thank you to the Service Team that greets you as soon as you drive in and who do the repairs. Kathleen Crosbie in the service department, once again, listened to the "symptoms", and directed the team in resolving my issue. She resolves, what could be a stressful situation, with an effortless solution. She is personable, a great listener and attentive. She is a gem!! More

Quick, friendly service Had an appointment for my 24 month service, was greeted by Alicia Verven. Alicia was pleasant and efficient. Promised about one hour, and car was rea Had an appointment for my 24 month service, was greeted by Alicia Verven. Alicia was pleasant and efficient. Promised about one hour, and car was ready right about that time. Thanks for the quick service. More

Inspection The serivice was great, I need new wipers so they gave me a call to ask if they can replace them which was great! I had a good experience this time in The serivice was great, I need new wipers so they gave me a call to ask if they can replace them which was great! I had a good experience this time in the past I have waited hours to get something serviced but this time it was GREAT! More

good work I have a hybrid, Prius c with almost 150k, so I really didn't want any local mechanic to do the inverter fluid exchange. Elvin recommended the service I have a hybrid, Prius c with almost 150k, so I really didn't want any local mechanic to do the inverter fluid exchange. Elvin recommended the service to be done here to ensure the best quality of inverter fluid exchange along with transmission and engine fluid exchange. This is something I can't do myself. The screws and bolts are all confusing under the car, so mistakes can happen. This the place to go :) More