Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
DCH Wappingers Falls Toyota - Service Center
Wappingers Falls, NY
4,344 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
4,344 Reviews of DCH Wappingers Falls Toyota - Service Center
Sort by
December 25, 2018
Very happy with my whole experience The entire experience was top shelf. Everything was professional and accurate. The waiting room was well stocked and clean. I would highly recomme The entire experience was top shelf. Everything was professional and accurate. The waiting room was well stocked and clean. I would highly recommend this dealership for your next vehicle. More
by PLAMBERT57
Verified CustomerEmployees Worked With
Robert Schaeffer, Mike Giordano, Michael Cimorelli, Gabrielle Scivolette
December 25, 2018
Routine service Friendly, fast service Pleasant waiting area. Service writer kept me informed on any issues service technician may have found and on the progress of Friendly, fast service Pleasant waiting area. Service writer kept me informed on any issues service technician may have found and on the progress of my service. More
by DSARGENT846
Employees Worked With
Michael Cimorelli
December 24, 2018
Oil change Was all good till they told me I need brakes .i only have 19,000 miles should not need brakes that soon.i should not have had to pay for them. I think Was all good till they told me I need brakes .i only have 19,000 miles should not need brakes that soon.i should not have had to pay for them. I think there might have been a faulty part. More
by joey427
Employees Worked With
December 24, 2018
Review Very friendly service and staff were helpful in all occasions. I would definitely recommend this specific dealership to anyone looking for Toyota cars Very friendly service and staff were helpful in all occasions. I would definitely recommend this specific dealership to anyone looking for Toyota cars in upstate ny. More
by omutak
Employees Worked With
Alicia Verven
December 23, 2018
everyone did their best to rectify my problem everyone I worked with was very friendly and caring,although my gps still works no better they are still looking into it. Dena Ramondo was absolutely everyone I worked with was very friendly and caring,although my gps still works no better they are still looking into it. Dena Ramondo was absolutely fantastic More
by ern864
Employees Worked With
Other Employees :
Gina Marafioti, Dylan Abell, Allison Croshier, Dena Ramondo
December 22, 2018
Inspection, oil change and tire rotate The routine work on my 3 year old car was completed promptly and the service advisor was able to make the various discount/points offers I had receive The routine work on my 3 year old car was completed promptly and the service advisor was able to make the various discount/points offers I had received from them work for me. More
by raymonds10
Employees Worked With
Evin Calderon
December 21, 2018
Excellent service and taking care of there customers I have a problem with my truck and this dealership has been very attentive with dealing with my problem. They made sure that it is being dealt with an I have a problem with my truck and this dealership has been very attentive with dealing with my problem. They made sure that it is being dealt with and that I'm satisfied with everything. More
by flyeem
Employees Worked With
Other Employees :
Pinkal Patel, Evin Calderon, Romy Ruette
December 21, 2018
Pushy service rep Evin greeted me with food in his mouth and spoke to me through his breakfast yesterday. Then he proceeded to recommend services that are not required Evin greeted me with food in his mouth and spoke to me through his breakfast yesterday. Then he proceeded to recommend services that are not required in the service manual for my mileage. When I turned him down, he kept pushing that he was right and even said to me as I had just finished paying that NY State is considered severe driving conditions. The manual mentions towing, roof-top carriers, and several short trips in freezing temps as severe and I don’t do those things. I said no. You should just make a note on the report I get that you recommend those services. DCH always handles my vehicle with care and respect, and their mechanics have always been top notch. Evin was a poor face of a company that prides itself on service. More
by rcbanda
Employees Worked With
Evin Calderon
December 21, 2018
Quality Service The service experience at DCH at Toyota Wappingers Falls continues to provide the highest quality of service. I always know that my vehicle is getting The service experience at DCH at Toyota Wappingers Falls continues to provide the highest quality of service. I always know that my vehicle is getting the best service possible. More
by jmjct
Employees Worked With
Dena Ramondo
December 21, 2018
Great Staff! Rather than trying to suck as much money out of you, which seems to be the case with most car dealerships, the staff tried to address my service needs Rather than trying to suck as much money out of you, which seems to be the case with most car dealerships, the staff tried to address my service needs without pushing for more and more. They acted like neighbors instead of the slick, professionally trained grifters that infest the industry. I am glad I brought my truck here for servicing. Just moved to the area and will definitely return here. More
by SALCANALE
Employees Worked With
Gina marafiotti, Mike Giordano, Michael Cimorelli
