DCH Wappingers Falls Toyota - Service Center

Safety recall Service people were very polite and friendly and the service techs we’re excellent too also the break area in waiting room Was nicely set up with t Service people were very polite and friendly and the service techs we’re excellent too also the break area in waiting room Was nicely set up with the computer room and child play area More

My experience at DCH I never have a problem when I have my car serviced at DCH always a pleasure. Quality service at reasonable prices . Also everybody is polite and very I never have a problem when I have my car serviced at DCH always a pleasure. Quality service at reasonable prices . Also everybody is polite and very helpful More

Pleasant and helpful Kathleen, the service assistant that I worked with this time was very pleasant and helpful. She explained everything I needed to know before my Rav w Kathleen, the service assistant that I worked with this time was very pleasant and helpful. She explained everything I needed to know before my Rav was looked at. Afterwards she went over everything with me throughly. I hope to work with her the next time I go to this facility. More

Service to customer Both Alison and Tom were both caring and thoughtful to me as a customer and showed genuine concern for the problem i was having. This was not a first Both Alison and Tom were both caring and thoughtful to me as a customer and showed genuine concern for the problem i was having. This was not a first time encounter with them as they expressed the same concern in the past. They also seem to work very very well as a team which makes coming in for service a pleasure and hassle free. Thanks to both of them More

very good The service of my Toyota 4 runner XLS was very good. I mentioned that the dealership site for service had only a normal or factory oil change listed The service of my Toyota 4 runner XLS was very good. I mentioned that the dealership site for service had only a normal or factory oil change listed and no way for me to delineate Toyota Care More

Service Took 20 minutes to get my bill after car was brought outside And 15 minutes to pay bill Customer service could be a lot better Took 20 minutes to get my bill after car was brought outside And 15 minutes to pay bill Customer service could be a lot better More

Service representative Kathleen is the best!! I was in for a routine oil change and yearly inspection. Kathleen is so friendly and welcoming, she put me in a great mood right away! We chatted ab I was in for a routine oil change and yearly inspection. Kathleen is so friendly and welcoming, she put me in a great mood right away! We chatted about my car and the fact that I plan on driving it for as long as possible. We agreed that regular servicing will be key in increasing the chances that it has a long life. I look forward to working with Kathleen again the next time I'm in - she's the best!! More

5000 mile Toyota care service. Everything was done well except I was told the service would take about 45 min and I was there for an hour and forty five min.. Everything was done well except I was told the service would take about 45 min and I was there for an hour and forty five min.. More

Great Very helpful, fast service, accommodating, easy to schedule an appointment. She was helpful and thorough when explaining the issues with my car and my Very helpful, fast service, accommodating, easy to schedule an appointment. She was helpful and thorough when explaining the issues with my car and my options for service. More

Best Service I had The people there are very professional and very caring about my needs and the life of my car I would recommend them to other people to use their servi The people there are very professional and very caring about my needs and the life of my car I would recommend them to other people to use their service More