DCH Wappingers Falls Toyota - Service Center

Excellent service Quick service with great explanations. I was also informed of some service that my vehicle was due for and they were able to complete the added servic Quick service with great explanations. I was also informed of some service that my vehicle was due for and they were able to complete the added services same day and quickly! More

Service with Care I was met quickly by a very friendly representative to check me in for service. Christina was most pleasant and knowledgeable about car service. I was I was met quickly by a very friendly representative to check me in for service. Christina was most pleasant and knowledgeable about car service. I was quickly in the comfortable waiting room with a cup of coffee and a cookie. In an hour or so Christina came in and explained what was done. The front desk personnel were equally helpful and efficient. More

Service was pleasant The service at DCH Wappingers Falls was pleasant and did not take too long. Waiting area is always comfortable and clean. Michael was very friendly. The service at DCH Wappingers Falls was pleasant and did not take too long. Waiting area is always comfortable and clean. Michael was very friendly. More

Unbelievable service I have 3 cars that needed oil changes. Called to see if I could get them done I was told no problem. I got them all done in a timely fashion. I co I have 3 cars that needed oil changes. Called to see if I could get them done I was told no problem. I got them all done in a timely fashion. I couldn’t ask for better service from my service associate Evin More

My 2nd service at DCH Wappinggers Toyota My 2nd service at DCH Wappingger's was handled by Allison Croshier. From her initial greeting to actively listening to my service requests on my 4Ru My 2nd service at DCH Wappingger's was handled by Allison Croshier. From her initial greeting to actively listening to my service requests on my 4Runner Allison was courteous with an exceptional professional manner. I was provided with detailed information on the diagnosis and work performed that will help me determine future service and cost. The waiting area was comfortable and the wait time reasonable. I don't have a reason to go elsewhere. More

Polite and efficient service. The service for my RAV 4's 10,000 mile check up was efficient and polite from making the appointment, pulling into the service garage, and getting a r The service for my RAV 4's 10,000 mile check up was efficient and polite from making the appointment, pulling into the service garage, and getting a review of the service/inspection. More

Excellent Service Came early for my 20K appointment....No problem and I was treated well as always. Michael was especially helpful and I was out quickly. I stopped to s Came early for my 20K appointment....No problem and I was treated well as always. Michael was especially helpful and I was out quickly. I stopped to see Pinkal who told me an AWD version of my Prius Prime was coming out in April. More

Excellent customer service From the moment you drive in, to the moment you drive out! Evin is always a pleasure to work with and goes above and beyond to make my service exper From the moment you drive in, to the moment you drive out! Evin is always a pleasure to work with and goes above and beyond to make my service experience the best ever. Chickie is also a pleasure> Comfortable and inviting waiting area and very prompt service. Everyone is very friendly. More

Great job. I know that when I first get into the service area, the service personnel will take great care to make the experience as smooth as possible. I have be I know that when I first get into the service area, the service personnel will take great care to make the experience as smooth as possible. I have been there at least 3 times and it is the same each time. The wait for my car to be worked on seems long, but it is as close to the amount of time as I was told it would take. The waiting area accommodations are very nice. Over all, it was a good experience. More

Excellent waiting area, prompt service, reasonable price. The waiting area is VAST, and has sections for kids, computer users (with free wifi), and people who want to just sit. It also has free snacks and cof The waiting area is VAST, and has sections for kids, computer users (with free wifi), and people who want to just sit. It also has free snacks and coffee. The check-in person was friendly and efficient. The wait time was as promised, and the service was cheaper than [another dealer]. They did email me after my appointment was over suggesting they would meet with me during the appointment, and might offer to buy my car. The other glitch was that this is a leased vehicle. So, they need to get their act together on that front. More