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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,347 Reviews

4,347 Reviews of DCH Wappingers Falls Toyota - Service Center

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November 18, 2018

Effective Service Department Tom Hackett was efficient and helpful as I decided what service I needed. In addition, he & crew figured out what the scraping/squeaking noise was co More

by PMARSH0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 19, 2018 -

DCH Wappingers Falls Toyota responded

We are grateful for this wonderful review and your kind words about Tom and our service team! It was our pleasure to provide you with top-notch service and appreciate your recommendation!

November 18, 2018

Honest service Excellent fast honest service with many amenities while waiting for my truck to be repaired. Service managers kept me informed at all times with the r More

by DREWMURDOCK82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naeem Randall, Evin Calderon, Allison Croshier
Nov 19, 2018 -

DCH Wappingers Falls Toyota responded

Thanks for the five stars!

November 17, 2018

Great service Nice waiting room clean great incentives for shopping for accessories for your new car friendly caring representatives questions given on services abo More

by pbiedinger55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naeem Randall, Amanda Scrivani, Tiffany Moreno
Nov 19, 2018 -

DCH Wappingers Falls Toyota responded

Thanks the great positive review!

November 17, 2018

Headlight replacement The wait was a little long yet the service center had accommodated me by getting me quickly and replaced the headlight without any issues. Very polite More

by lilith2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dena Ramondo
Nov 19, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share with us your experience at DCH Wappingers Falls Toyota! We appreciate the recommendation and will continually strive for excellence in all that we do.

November 16, 2018

30000 mile service I have taken my Toyota Corolla for every service appointment to DCH Toyota. This appointment went just as well as all my other appointments. No reason More

by KVOGLER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Nov 19, 2018 -

DCH Wappingers Falls Toyota responded

We are thrilled to have earned your loyalty to DCH Wappingers Falls Toyota! We can't wait to take care of any future needs that may arise.

November 16, 2018

Friendly, efficient, Great service I had a very good experience at DCH Toyota. Everyone was friendly they greeted me as soon as I walked in the door. And I would recommend this place t More

by bronxchicalina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Nov 19, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your positive experience with us!

November 16, 2018

Friendly Staff and Repairs done right! I have taken my personal vehicle here as well as cars from the collision repair shop where I work and the attention to our needs and speed of service More

by DennisD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon, Alicia Verven
Nov 19, 2018 -

DCH Wappingers Falls Toyota responded

Dennis, thank you for the amazing 5-star review! It is our pleasure to provide top-notch service to all of our customers.

November 15, 2018

Oil Change & Regular Service Everyone was very polite and efficient. I even had something that looked like paint on my car and the service manager was able to get it off for me! More

by MPAOLICELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Nov 19, 2018 -

DCH Wappingers Falls Toyota responded

It is great to hear that you were satisfied with your visit to our dealership! Thanks for the review.

November 14, 2018

oil change experience my wife and I have purchased 5 vehicles from DHC wappingers falls Toyota . We come back besides the obvious reason its a Toyota!!! reliability. b More

by BINDIVIGLIO3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schaeffer, Naeem Randall, Dena Ramondo
Nov 19, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for your loyalty to DCH Wappingers Falls Toyota! We sincerely appreciate the opportunity to continually re-earn your business with our dedicated staff. See you soon!

November 14, 2018

Great Service! It’s always a pleasure bringing my car in for service. Plus the comfortable waiting area and friendly staff. Very well though out design where I can More

by JPDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kolozy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dena Ramondo
Nov 19, 2018 -

DCH Wappingers Falls Toyota responded

Thank you so much for the excellent review! I am so flattered to see such a great list of things you liked about our dealership. We look forward to taking care of any future needs that may arise!

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