DCH Wappingers Falls Toyota - Service Center

Excellent Had an excellent experience at DCH’s service center. Kathleen was kind, attentive and ensured that I understood all aspects of the work being done. Had an excellent experience at DCH’s service center. Kathleen was kind, attentive and ensured that I understood all aspects of the work being done. More

Fast, efficient, thurrow Dena was very helpful and made sure the task was completed to my liking.I was very happy with the service from today and will continue to Dena was very helpful and made sure the task was completed to my liking.I was very happy with the service from today and will continue to More

service repairing damage to my 2017 Camry repair was complete with need to have car fully ready for the road. Communication was not always timely,but ultimately was carried out. eg. I was tol repair was complete with need to have car fully ready for the road. Communication was not always timely,but ultimately was carried out. eg. I was told one cost of work completed, but eventually had to pay $500 deductible. I am very happy with the ultimate completion of work More

Every effort to maximize customer service I had gone back to DCH Wappingers to correct an issue that occurred. The manager, Benjamin Carlson, recognized the issue and with no battle, promptly I had gone back to DCH Wappingers to correct an issue that occurred. The manager, Benjamin Carlson, recognized the issue and with no battle, promptly agreed to take care of the problem. When I did go back and the repair person was delayed for my appointment, Mr. Carlson provided me with a loaner car to do the errands I needed to do on my day off. This effort meant a lot to me. What I like the most is that he did this with no discussion ..he just offered a solution that he himself would have expected in this circumstance. Dena Ramondo in service was also very patient, helpful and kind during my experience. For me, getting the same customer service you would want if you were in the same position..is the way to make any customer happy. Thanks so much DCH...I am a very satisfied customer!!! More

Great dealership! Highly recommendable. I’ve purchased three vehicles from DCH and recently brought one back for bodywork. Can’t say enough good things about the servic Highly recommendable. I’ve purchased three vehicles from DCH and recently brought one back for bodywork. Can’t say enough good things about the service center and everyone there. More

Great service Car maintenance service was very good and was completed timely Arrival into service area was delayed because there were cars sitting in drive in area Car maintenance service was very good and was completed timely Arrival into service area was delayed because there were cars sitting in drive in area and no room to enter with my vehicle More

Professional and friendly! Dena was great right from the moment I arrived. She explained everything that needed to be worked on and arranged for a shuttle home for me. The wor Dena was great right from the moment I arrived. She explained everything that needed to be worked on and arranged for a shuttle home for me. The work was completed in a timely manner and the price was not bad. It is always a good experience with good service. Thank you. More

Great service and fast I needed an oil change and since this is a free service that Toyota provides I took advantage of it.i set up an apt and the service happened at the ti I needed an oil change and since this is a free service that Toyota provides I took advantage of it.i set up an apt and the service happened at the time that set. I am happy. More

Service was outstanding Dena was terrific to work with! She kept me informed from start to finish in a very courteous and friendly manner. I would ask for her again. Dena was terrific to work with! She kept me informed from start to finish in a very courteous and friendly manner. I would ask for her again. Sammy in service does a fantastic job with great communication. More

Great Service Excellent service, very professional staff. I have been getting our vehicles serviced at DCH Wappingers Falls Toyota for several years, and we have al Excellent service, very professional staff. I have been getting our vehicles serviced at DCH Wappingers Falls Toyota for several years, and we have always been very staisfied. More