
Ben Carlson
Fixed Operations Manager
DCH Wappingers Falls Toyota
1349 Route 9
Wappingers Falls, NY 12590
Dealership Experience
7 yrs, 7 mos
Industry Experience
29 yrs, 9 mos
Languages Spoken
English
102 Reviews
Write a Review102 Reviews of Ben Carlson
August 12, 2022
I have been a loyal, satisfied customer for over 20 years. The sales, service and parts departments have been great to me and my family. years. The sales, service and parts departments have been great to me and my family. More
Other Employees Tagged: David Kolozy, Thomas Hackett, Mike Giordano
August 02, 2022
Service was quick and easy. Scheduling was easy, too, and I had no trouble rescheduling when something came up. Waiting room was clean and comfortable. Scheduling was easy, too, and I had no trouble rescheduling when something came up. Waiting room was clean and comfortable. More
July 31, 2022
Excellent service. Always accommodating and responsive to your needs. First class work. Staff very friendly and knowledgeable. Always accommodating and responsive to your needs. First class work. Staff very friendly and knowledgeable. More
Other Employees Tagged: Daryl Callahan, Thomas Hackett, Mike Giordano, Mathew Rivera , Lee Burns
July 09, 2022
Joe D was great - very helpful and informative every step of the way. Would recommend. of the way. Would recommend. More
Other Employees Tagged: Joe DeGroodt
June 16, 2022
This was my second time for service on my RAV4 Prime. First was it’s first check up and the second for a recall check. I’ll be honest, my first time wasn’t wonderful so I was a bit nervous about this r First was it’s first check up and the second for a recall check. I’ll be honest, my first time wasn’t wonderful so I was a bit nervous about this round. I shouldn’t have been. My check in was smooth and expedient. I asked about my wait time, since that was the issue with my first visit and was told between an hour and hour and a half. At the hour mark, my service person came to tell me I was all set! Simple as that! Thank you for the great experience. Unfortunately I cannot remember the young man who checked me in. He helped me my first time and was still training . In a month’s time, he was completely up to speed for my second visit. More
May 28, 2022
Been using this dealership for many years. Great service and great people working to get you exactly what you want at the right price! Great service and great people working to get you exactly what you want at the right price! More
Other Employees Tagged: Michael O'Hare, David Kolozy, Dylan Abell
May 18, 2022
Very accommodating, courteous, respectful. Always informed you what’s wrong with ur vehicle and what they are going to do. Always informed you what’s wrong with ur vehicle and what they are going to do. More
Other Employees Tagged: Thomas Hackett, Mathew Rivera , Evin Calderon, Allison Croshier
May 10, 2022
Great service, they give me reminders about when service is coming due and really make it a hassle free process, is coming due and really make it a hassle free process, More
Other Employees Tagged: Jason Gasiunas
April 30, 2022
Sales, service and most importantly administration. .top leadership. Retail is a tough business, But they do an excellent job of it. I have been a customer using MANY different car dealers and ma .top leadership. Retail is a tough business, But they do an excellent job of it. I have been a customer using MANY different car dealers and manufacturers . None have come close to the respect and level of competence that drives there business . More
Other Employees Tagged: Daryl Callahan, Robert Goldberg, Thomas Hackett, Mike Giordano, Dylan Abell, Jason Gasiunas , Evin Calderon, Allison Croshier, Mr. B