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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,347 Reviews

4,347 Reviews of DCH Wappingers Falls Toyota - Service Center

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August 29, 2018

excellent customer service as demonstrated by Dena Again excellent customer service demonstrated by Dena in Service and your very customer oriented cashier! Not sure of her name. Everyone I meet in S More

by gkjnonna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dena Ramondo
Aug 29, 2018 -

DCH Wappingers Falls Toyota responded

Thank for the 5-star review! We are happy to hear that Dena and our team were able to provide you with a top-notch experience.

August 29, 2018

Great experience Kathleen is very helpful to provide me the scope of the word and estimate cost of the worst situation. Unfortunately she cannot get me some discounts More

by WAYNE7KWAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
Aug 29, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the awesome review! We are happy to hear that Kathleen was able to provide you with the assistance needed.

August 29, 2018

Satisfy The service was wonderful, done well at a good price with great discount. Customer service was great throughout. I have no complain for the service More

by JMORANCY7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cimorelli
Aug 30, 2018 -

DCH Wappingers Falls Toyota responded

We are always delighted to read reviews like yours! Thank you!

August 28, 2018

Excellent. Always excellent service at DCH. The service employee that helped me was great. The wait was not long and exactly what I was told. Friendly service. More

by Toyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't recall service employee's name.
Aug 29, 2018 -

DCH Wappingers Falls Toyota responded

We are thankful for the positive feedback and 5-star review! We hope to see you again in the future!

August 28, 2018

Good car, good experience Eric Lalh worked with me to renew my lease on a Prius. The overall experience was good and I feel very satisfied driving in a new car. More

by trexnco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Lahl
Aug 29, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the 5-star review! We are always pleased to hear that our team was able to provide our clients with a satisfying experience.

August 28, 2018

Car oil change and overall check Everyone very professional and friendly. Got the car in a timely manner. Explained need for additional work that they could do at this visit that wou More

by SAGB206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
Aug 29, 2018 -

DCH Wappingers Falls Toyota responded

We appreciate the positive feedback and 5-star review! We hope that we continue to keep your loyalty over the next few years.

August 27, 2018

excellent experience and a short wait time I bought my brand new truck back to the dealer for a defect and they fixed it with no problem. After the first time of trying to fix the problem, I st More

by flyeem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kolozy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schaeffer, Evin Calderon, Allison Croshier, Romy Ruette, Jeffrey Seals
Aug 28, 2018 -

DCH Wappingers Falls Toyota responded

We're thrilled to hear you received great service on your truck. Thank you for leaving a 5-star review!

August 27, 2018

The BEST SERVICE TEAM EVER!!! DCH Toyota was wonderful! They treated me so well and went above and beyond to help me while servicing my car. I would highly recommend them to anyone More

by LIFEBYTHEBEACH87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
Aug 28, 2018 -

DCH Wappingers Falls Toyota responded

We aim to impress, and we are so glad that we did so with you! Thank you for your review!

August 27, 2018

Excellent, Friendly and Efficient AS ALWAYS We have always received courteous, prompt, and knowledgeable help from the service staff. We would not go anywhere else for Toyota service. Servi More

by hkvkckak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon, Allison Croshier, Mike Giordano
Aug 28, 2018 -

DCH Wappingers Falls Toyota responded

It was our pleasure to make your visit so great! We are delighted to hear that Mike provided you with top-notch service!

August 26, 2018

Great service and Great Service Reps DCH takes the best care of our two Toyota vehicles. Service always responds promptly to our servce needs by getting us a timely appointment, and the S More

by JEBLISS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dena Ramondo
Aug 28, 2018 -

DCH Wappingers Falls Toyota responded

We are proud to have earned your business. Thank you for the 5 stars!

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