Back

DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,338 Reviews

4,338 Reviews of DCH Wappingers Falls Toyota - Service Center

Sort by
May 22, 2018

Alternator/fuel injector/brake fluid exchange Excellent. I was serviced by Ben Carlson and dena ramondo. They are very professional and an absolute pleasure to deal with. I’ve been going there for More

by JDCANT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dena ramondo
May 23, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the review! We're so glad that Ben and Dena gave you a 5-star service experience!

May 22, 2018

60000 mile checkup Alison helped me schedule my appointment at the time I requested. When I arrived, she helped me choose the services I needed. I then was able to relax More

by sandyp1183
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Croshier
May 23, 2018 -

DCH Wappingers Falls Toyota responded

Sandy, thank you for the wonderful review! We're so glad Allison made your service appointment quick and easy!

May 22, 2018

very fast and efficient service Only really had contact with Kathleen who was fast at the intake, very courteous and helpful. Not much else to say since she was the only employee I More

by MICHAEL.URBANMYTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
May 23, 2018 -

DCH Wappingers Falls Toyota responded

Michael, thank you for the wonderful review!

May 22, 2018

Professional Service This was the third time I have serviced my vehicle at DCH Toyota. The service team has always been courteous and professional. They got me in and out More

by EZMARZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Korwatch
May 23, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the 5-star review! We are so glad you enjoyed your service visit!

May 21, 2018

Awesome service Their service was quick efficient and professional... would recommend to anyone. I brought my 2016 Toyota Camry for its 20000 mile service and was tak More

by zachary.mckinnon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Evin Calderon, Kathleen Crosbie, Allison Croshier, Lindsay Mahavik, Mike Giordano, Jennifer Korwatch, Jill Basso
May 22, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent review, Zachary!

May 21, 2018

Oil change and tire rotation The staff are pleasant and efficient. My rep was extremely well organized and helpful, friendly and speaks English. I was in and out very quickly. T More

by TERRYPAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
May 22, 2018 -

DCH Wappingers Falls Toyota responded

Terry, thank you for the great review! We're glad you had great customer service, experience!

May 21, 2018

You have a fantastic team with an AMAZING leader, Allison C. Allison cares of how much I want to spend on maintenance and looks out for my best interest. She and others like her are why I'm in the process of bu More

by fuseche70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon, Kathleen Crosbie, Allison Croshier, Nathaniel Pickett
May 22, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the 5-stars! We're happy to hear how much you appreciate Allison!

May 21, 2018

Cost Free Routine Maintence They honored their 25k mile free maintenance promise for me. Just finished the last free check up and haven't had to pay anything to maintain this car More

by tpalmer.2211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Korwatch
May 22, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful review! We're so glad you had a great service visit!

May 21, 2018

Courteous and adaptable When it became clear that my service visit would take longer than expected, Dena didn't hesitate in providing me with a loaner. Everything was clearly More

by nchinen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dena Ramondo
May 22, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the 5-star rating! We're happy that Dena went above and beyond to ensure you were well taken care of during your service visit.

May 21, 2018

Excellent From the service manager to the mechanics to the cashier, a VERY pleasant experience. I did not purchase my older Toyota there. When I replace my car More

by Mad as xxxx and waiting for resolution
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Croshier
May 22, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent review! We're happy to hear you had an all-around great experience with us. We look forward to seeing you for your next purchase!

...
389
...