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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,388 Reviews

4,388 Reviews of DCH Wappingers Falls Toyota - Service Center

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April 06, 2018

Very good Service area was very busy but they processed us on time and completed our service in a reasonable time, I was happy with the experience. More

by luigikay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Apr 09, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the great service review!

April 05, 2018

My history with servicing Service reps have had a tendency to over state need for repairs although last two times I was able to leave without getting a $900.00 bill. Friends wh More

by DOCTORK129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Allison Croshier
May 14, 2018 -

DCH Wappingers Falls Toyota responded

Though it’s never good to see a negative review, I do appreciate you taking time to leave this feedback regarding our service. I would appreciate the opportunity to speak with you about your concerns. I hope that you will contact me directly at (845) 296-4200, or by email at bcarlson@dchusa.com. I look forward to hearing from you. Sincerely, Ben Carlson, Service Manager

April 05, 2018

Awesome dealership Every trip to DCH Toyota is a pleasure. The staff is a collection of the best of the best. They are friendly as well as helpful. They always go the ex More

by sworden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kolozy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schaeffer
Apr 05, 2018 -

DCH Wappingers Falls Toyota responded

Thanks for the wonderful review! I'm flattered to read your kind words about our team at Wappingers. Please come by and see us again soon!

April 05, 2018

Been a customer nearly 20 years Our family has been a customer at DCH Toyota Wappingers Falls for nearly twenty years. We have purchased and leased six or seven vehicles in that time More

by VLAMCAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Croshier
Apr 06, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for your loyalty to Wappingers! We sincerely appreciate the opportunity to continually re-earn your business with our dedicated staff. We are so glad you enjoyed your visit and look forward to seeing you again soon.

April 05, 2018

Maintence service My car is 1 year old. I been there 3 times so far for service. They get you in and out in a timely fashion easy to make appointment on line. All staff More

by saks24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Apr 06, 2018 -

DCH Wappingers Falls Toyota responded

Thanks for continuing to trust Wappingers with your business! We truly value your kind words and hope to see you again soon.

April 05, 2018

My experience She was helpful and nice and,was very knowledgeable. Took care of everything effeciantly and with a smile. I had a good experience at this place More

by MVIGGIANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay Mahavik
Apr 06, 2018 -

DCH Wappingers Falls Toyota responded

Thanks for the great review! I'm delighted to see you enjoyed your visit with our staff. Hope to see you soon!

April 04, 2018

Inspection with an appointment took about an hour, That's to long think they overbooked appointments. People are friendly and work done well but an inspection s More

by mrlg39
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Apr 04, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the great review! We are glad we were able to make your service experience easy and hassle-free. We look forward to seeing you again soon!

April 04, 2018

Unknown issue made known I always have a great experience when it comes to this dealership. I've worked with almost every sales rep there, personally forgot the name that work More

by Sesohq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Apr 05, 2018 -

DCH Wappingers Falls Toyota responded

Thanks for taking the time to leave us with such an awesome review! I'm so pleased you enjoyed your visit with our staff. We look forward to seeing you again soon!

April 04, 2018

30,000 mile service Been going to this dealership for service after buying my car for the past 6 years. Each and every time, from a simple oil change to a major service More

by carolal67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Odegaard
Apr 05, 2018 -

DCH Wappingers Falls Toyota responded

Thanks for coming back to Wappingers Toyota! We truly value your business and appreciate your recommendations. Please let us know how we can help you with any future maintenance needs as they may arise.

April 03, 2018

Great service. Had an oil change done. I waited while the service was going on. Time passed quickly. Everyone there is very nice. Thank you More

by krista
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Apr 03, 2018 -

DCH Wappingers Falls Toyota responded

Thanks for the positive review! I will pass your complements on to our sales team.

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