DCH Wappingers Falls Toyota - Service Center

35,000 mile service Service was quick and efficient, and the waiting room is very comfortable. I have to wait for service at this facility because I live more than 25 mi Service was quick and efficient, and the waiting room is very comfortable. I have to wait for service at this facility because I live more than 25 miles away, and the wait is always a relaxing experience. I come here rather than going to another dealer closer to my home, because I have always had a good experience here. This is my 4th Toyota with this dealer, since 1998! More

Quick and painless. Everyone was very helpful and friendly. I was reminded of my appointment beforehand by email, and, when I called to add another service to my appoint Everyone was very helpful and friendly. I was reminded of my appointment beforehand by email, and, when I called to add another service to my appointment, the rep was very helpful. More

Fantastic experience! Fast and efficient! The DCH service department and Allison made the experience great! They worked with my schedule, provided fast and efficient service, and greeted me wi The DCH service department and Allison made the experience great! They worked with my schedule, provided fast and efficient service, and greeted me with kindness. As soon as I arrived, Allison checked me in and made the whole process perfect. She is kind, professional and really made my experience delightful! So thank you Allison! More

Clutch Replacement My 2016 manual 6 speed had bad clutch that had to be replaced. I was always informed about the cost and time my vehicle would be ready. I was pleased My 2016 manual 6 speed had bad clutch that had to be replaced. I was always informed about the cost and time my vehicle would be ready. I was pleased by the courtesy of the shuttle driver. More

Honest Mike understood my financial position and explained the most important issues that needed to be addressed immediately. He didn't push me to do work t Mike understood my financial position and explained the most important issues that needed to be addressed immediately. He didn't push me to do work that was not essential and could be put off until my next visit. I think the extras such as the free car wash are a very nice touch. More

Great service. The service was great, Mike clearly went over what I needed to have done to keep my vehicle running properly. While also being considerate of my time The service was great, Mike clearly went over what I needed to have done to keep my vehicle running properly. While also being considerate of my time. More

Fixing a Prius transmission My 2009 Prius hit a center island, and was leaking transmission fluid. DCH Toyota service department fixed the problem very fast, and did not charge My 2009 Prius hit a center island, and was leaking transmission fluid. DCH Toyota service department fixed the problem very fast, and did not charge me a lot. More

I appreciated the the Professionalism I appreciated the level of Professionalism. And also the fast Service that was achieved. The People here at Toyota really put the interest of the cust I appreciated the level of Professionalism. And also the fast Service that was achieved. The People here at Toyota really put the interest of the customer first. More

Excellent service!! Even on a Lexus. My Lexus hybrid broke down and was taken to DCH. I cannot say enough about the courtesy and professionalism they showed. They kept us informed about t My Lexus hybrid broke down and was taken to DCH. I cannot say enough about the courtesy and professionalism they showed. They kept us informed about the status of our repair ( which was performed by their hybrid specialist), kept the costs down, and everyone we had the pleasure of speaking with was friendly and helpful. We do not live in the area, or they would certainly become our go to service center! More

Excellent Personal Care I hate the call center so I schedule my appointments through the service advisor. He makes sure I get right technician and that I don't have service t I hate the call center so I schedule my appointments through the service advisor. He makes sure I get right technician and that I don't have service that don't need. More