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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,502 Reviews

4,502 Reviews of DCH Wappingers Falls Toyota - Service Center

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April 07, 2018

Great No hassle. Service was fast and friendly. I got to the facility at the appointed time and was out in less than an hour. I was also able to get an appo More

by mtlissette
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Allison Croshier
Apr 09, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent review!

April 07, 2018

Excellent customer care Having your car breakdown is very stressful. Mike was really amazing at coordinating everything and making sure that I was taken care of and had every More

by DEB.BEDROSIAN
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Apr 09, 2018 -

DCH Wappingers Falls Toyota responded

Deb, thank you for the 5-star review! Mike will be thrilled with your kind words and recommendation. We look forward to seeing you again in the future!

April 07, 2018

My experience at DCH I recently had the pleasure of having my car serviced at DCH Wappingers. Upon arrival service reps were friendly and took care of me right away. My ap More

by RSUDDER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Verven
Apr 09, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the great review! We are glad your service experience was easy and hassle-free. Please come back to see us again soon!

April 06, 2018

EXCELLENT GREAT MY TOYOTA RAV4 2016 WITH 33,000 MILESAGE ALL SMOOTH AND EXCELLENT!! HOPE GO IN THE FUTURE. . KEEP TOUCH IF MY SUV RAV4 NECESSARY. THANK YOU More

by ml.castellano84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Apr 09, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the incredible review! We appreciate your business and hope to see you again soon!

April 06, 2018

Very good Service area was very busy but they processed us on time and completed our service in a reasonable time, I was happy with the experience. More

by luigikay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
Apr 09, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the great service review!

April 05, 2018

My history with servicing Service reps have had a tendency to over state need for repairs although last two times I was able to leave without getting a $900.00 bill. Friends wh More

by DOCTORK129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Allison Croshier
May 14, 2018 -

DCH Wappingers Falls Toyota responded

Though it’s never good to see a negative review, I do appreciate you taking time to leave this feedback regarding our service. I would appreciate the opportunity to speak with you about your concerns. I hope that you will contact me directly at (845) 296-4200, or by email at bcarlson@dchusa.com. I look forward to hearing from you. Sincerely, Ben Carlson, Service Manager

April 05, 2018

Been a customer nearly 20 years Our family has been a customer at DCH Toyota Wappingers Falls for nearly twenty years. We have purchased and leased six or seven vehicles in that time More

by VLAMCAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Croshier
Apr 06, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for your loyalty to Wappingers! We sincerely appreciate the opportunity to continually re-earn your business with our dedicated staff. We are so glad you enjoyed your visit and look forward to seeing you again soon.

April 05, 2018

Maintence service My car is 1 year old. I been there 3 times so far for service. They get you in and out in a timely fashion easy to make appointment on line. All staff More

by saks24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Apr 06, 2018 -

DCH Wappingers Falls Toyota responded

Thanks for continuing to trust Wappingers with your business! We truly value your kind words and hope to see you again soon.

April 05, 2018

My experience She was helpful and nice and,was very knowledgeable. Took care of everything effeciantly and with a smile. I had a good experience at this place More

by MVIGGIANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay Mahavik
Apr 06, 2018 -

DCH Wappingers Falls Toyota responded

Thanks for the great review! I'm delighted to see you enjoyed your visit with our staff. Hope to see you soon!

April 05, 2018

Awesome dealership Every trip to DCH Toyota is a pleasure. The staff is a collection of the best of the best. They are friendly as well as helpful. They always go the ex More

by sworden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kolozy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schaeffer
Apr 05, 2018 -

DCH Wappingers Falls Toyota responded

Thanks for the wonderful review! I'm flattered to read your kind words about our team at Wappingers. Please come by and see us again soon!

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