Back

DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,383 Reviews

4,383 Reviews of DCH Wappingers Falls Toyota - Service Center

Sort by
February 13, 2018

Car service Everything went smoothly. They took care of all the car needs. Mike was very nice & considerate. We were very pleased. All in all a good visit. More

by w2gkr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Feb 15, 2018 -

DCH Wappingers Falls Toyota responded

Thanks for taking the time to leave us such a great review! I'm pleased to see you enjoyed your visit with us. Please let us know how we can help you with any future maintenance needs that may arise.

Feb 15, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! It’s wonderful to hear that Mike took good care of you!

February 12, 2018

Customer Service Kathleen Crosbie is the best she provides the best customer service of all service staff.She is always pleasant and accommodating. She's the best serv More

by JESSEJ.BELL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
Feb 21, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent review, Jesse! Kathleen will appreciate the kind words and recommendation. Please come back to see us again soon!

February 12, 2018

prime service or it is call major maintenances. They are very knowledged about the your car condition and suggested what kind of service you should have to your car. And whatever kind services that More

by Thomas Chu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
Feb 21, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the 5-star review, Thomas! We are glad we were able to make your experience easy and hassle-free. Please come back to visit us anytime!

February 12, 2018

Very nice Had a nice time there but it took a little longer then expected. The waiting area is very nice and all the staff are very friendly and informative. Th More

by Jnattras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josephine Nikolla, Jennifer Korwatch
Feb 21, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the 5-star review! We are glad the service department was able to make your experience easy and hassle-free. Furthermore, thank you for the feedback about the time it took and your wait, as we will look into that as well. We look forward to working with you again in the future!

February 12, 2018

Inspection I had a great experience at DCH Wappingers Falls Toyota. Ms Dena Ramondo was very kind. The inspection went well and didn't have to wait for too long More

by underson.charles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dena Ramondo.
Feb 12, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to leave us a review. We are thrilled to know Dena was such a big help during your last visit. It will be a pleasure to serve you again in the future.

February 10, 2018

Wonderful experience Josephine is the best service agent I have worked with at Toyota. She is a keeper. Took care of me all the way. Especially with the nice rental to get More

by christopherMASITDP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Josephine Nikolla
Feb 12, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to leave us a review and share your kind words about Josephine. We'll be sure to let her know you enjoyed working wither her. We are proud to have provided you with quality service. We hope to see you again.

February 09, 2018

Service was excellent When I arrived at Toyota I was taken right in. All paperwork was ready to go. Service adviser Josephine Nikolla was friendly and informative. It More

by maryj425mjm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josephine Nikolla
Feb 12, 2018 -

DCH Wappingers Falls Toyota responded

We strive to provide quality and speedy service. We are glad to hear that you enjoyed your time with us. We'll let Josephine you appreciated working with her. See you again next time.

February 09, 2018

Recall Service Brought my 2009 Tacoma in for recall check of the frame. Kathleen Crosbie handled my initial servive. She explained the process completely and made t More

by RNORCROSS
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ben Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathleen Crosbie
Feb 12, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for leaving us a review. We'll let Kathleen and Ben know how much you appreciated your time with them. See you next time.

February 09, 2018

Toyota 2013 Sienna Work-up Excellent service provided with follow-up, courtesy and care. Kathleen Crosbie and Ben Carlson did their absolute best to take care of a few issues More

by Ed Mullaney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathleen Crosbie
Feb 12, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words about our staff. Kathleen and Ben are strong employees that are dedicated to quality service for all our employees. We are proud to have earned your recommendation.

February 09, 2018

Evin was very responsive to my needs,Excellent service! Thank You!! Ben, Evin, and Church (technician)FAST! Efficient service! Very accommodating, paying attention to my needs! Very rare to find quality ser More

by DAVEJWINGFIELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evin Calderon
Feb 12, 2018 -

DCH Wappingers Falls Toyota responded

We're glad to know our employees were able to provide you quality service. We look forward to seeing you again.

...
420
...