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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,381 Reviews

4,381 Reviews of DCH Wappingers Falls Toyota - Service Center

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February 04, 2018

Very rewarding,quality service !! Quality service,customer friendly,reliable dependability !!will always be there for you when you need assistance,you need look no further for your aut More

by Fdny deputy chief
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
Feb 07, 2018 -

DCH Wappingers Falls Toyota responded

We are so appreciative of your kind words and 5-stars!

February 03, 2018

The service was great. I would rate my experience at the dealership as a ten. The services were out standing. All repairs were done in timely manner. Service people were p More

by MR.NED3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evin Calderon, Kathleen Crosbie, Allison Croshier, Lindsay Mahavik, Mike Giordano, Josephine Nikolla, Jennifer Korwatch, Mariah Carreras
Feb 07, 2018 -

DCH Wappingers Falls Toyota responded

Thanks for the great review! We appreciate the 5-stars!

February 02, 2018

No problem other than being forced to watch “ The View” in a Great experience overall Only drawback was being forced to watch “the View “ in waiting room Tech who worked on car was fantastic. I’m a Mets fan More

by BRUNO.MASCIANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know name of service person Tech who worked on car was great
Feb 07, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback, Bruno! I’m glad to hear that overall you had a great experience!

February 01, 2018

Routine check Everyone was very helpful, my loaner car was ready and waiting, my rep Alison was courteous, and tried to find the best way to price out what was need More

by LucilleConway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Croshier
Feb 02, 2018 -

DCH Wappingers Falls Toyota responded

Lucille, thanks for the great review! It's so great to see that you enjoyed your visit with us at Wappingers Falls Toyota. Hope to see you soon!

February 01, 2018

50,000 mile checkup Excellent and quick service. Professional service, with a smile! I went in to Toyota for a 50,000 mile checkup, an oil change, and an inspection stic More

by Donnalu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dena in Service (spelling?)
February 01, 2018

So far.. So far DCH Toyoto's service dept has been awesome! Have only been there for normal services but they've been great! I certainly hope this relations More

by civi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Feb 02, 2018 -

DCH Wappingers Falls Toyota responded

Thanks for taking the time to leave us such a great review! I'm so glad our service team was able to take good care of you. Please let us know how we can help you with your future maintenance needs!

February 01, 2018

Always friendly and efficient I’ve never had a bad experience here; the service coordinators are friendly, experienced, and love cars. I’ve never felt rushed or handled, and they’v More

by TDRAKE23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Korwatch
Feb 02, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for returning to Wappingers Falls Toyota! I'm so pleased to see our staff has taken great care of you and made you feel comfortable during your service visits. We look forward to seeing you soon.

January 31, 2018

Good experience My Camry displayed a maintenance required sign on the hud. Came in to get the multipoint inspection and cabin air filters changed. Took about an hour, More

by AJADHAV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Crosbie
Jan 31, 2018 -

DCH Wappingers Falls Toyota responded

Thanks for taking the time to write about your maintenance experience. We are glad you have not any any issues with your car since. Come back anytime!

January 31, 2018

35k service Made my appointment for two days after.,dropped off my car and was the first one in and was finished ina very short time and receiveed a prompt call t More

by GABESHAWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay Mahavik
Jan 31, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful review! We look forward to seeing you again soon.

January 31, 2018

Pleasantly surprised I recently stopped in for service on my Avalon. I had the pleasure of being assisted Michael Giordano, the assistant Service Manager. Michael was very More

by poughkmn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Giordano
Jan 31, 2018 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful review. We are thrilled Michael was able to provide you with top-notch service for your Avalon. We look forward to seeing you again soon.

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