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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,385 Reviews

4,385 Reviews of DCH Wappingers Falls Toyota - Service Center

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March 29, 2024

Smooth efficient timely service. Courteous workers who paid attention to detail and had me out by the expected time. More

by CITIZENOFTHEWORLD762
Recommend Dealer
Yes
Mar 29, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

March 29, 2024

Matthew was very friendly and courteous and listen to what I was looking for, and helped me achieve my goal of buying a new vehicle More

by Vinny719
Recommend Dealer
Yes
Employees Worked With
Matthew Rivera
Mar 29, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience! We are thrilled to hear that Matthew was able to assist you throughout your recent purchase and we hope to see you again!

March 28, 2024

Great service and kind Perfect place To get my service done , will be back for sure More

by Rickyw12592
Recommend Dealer
Yes
Employees Worked With
Micheal
Jul 11, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with us. Looking forward to welcoming you back for your next service appointment!

March 27, 2024

Prompt service, friendly, professional. It was so good, I didn't have time to make myself a coffee. More

by ED49
Recommend Dealer
Yes
Employees Worked With
Matt Maffucci
Mar 27, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

March 27, 2024

Everyone was very helpful and everything went smoothly Everyone did their best to make sure everything went well. More

by frano
Recommend Dealer
Yes
Employees Worked With
Avi
Mar 27, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

March 27, 2024

Prompt friendly service, work was completed in reasonable time Answered my questions and completed the work on my vehicle to my satisfaction More

by t3913
Recommend Dealer
Yes
Mar 27, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

March 27, 2024

Great service and upfront conversation regarding service and cost. Laura was super attentive and provided great consumer service. More

by redmen19
Recommend Dealer
Yes
Employees Worked With
Laura
Mar 28, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad to hear that Laura was able to take care of your vehicle in a timely manner!

March 27, 2024

I requested to be able to know where the front passenger side tire went when rotated. We think there was a slow leak I placed red tape on the tire but there was no tape when we got the car back. Second time More

by azway220
Recommend Dealer
Yes
Employees Worked With
Lauren
Jul 05, 2024 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

March 26, 2024

Thomas was upfront and honest , polite experience was excellent! Also kept me up to date with all the repairs More

by DW36K
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
Mar 26, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad to hear that Thomas was able to take care of your vehicle in a timely manner!

March 26, 2024

Judy was very nice and ready to assist, as soon as a walked into the door. As soon as I told her my situation she did everything she should could for my up coming service. She kept me up the loop about More

by DW36K
Recommend Dealer
Yes
Employees Worked With
Judy Deems
Mar 26, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and your kind remarks for Judy as well.

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