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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,421 Reviews
Call Service Center (845) 288-1303

4,421 Reviews of DCH Wappingers Falls Toyota - Service Center

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March 07, 2024

Have bought 5 cars from them, and I have always been satisfied with everything They keep you informed on what is going on with your car. More

by nivenia49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
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Mar 07, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience. We are so glad to hear that our team was so helpful with all of your needs and we appreciate your business.

March 07, 2024

She has been a blessing and a person you can speak too. She listen and is concern about customers cars. She needs a raise More

by DLOOVE75
Recommend Dealer
Yes
Employees Worked With
Lauren
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Mar 07, 2024 -

DLOOVE75 responded

All true

Mar 07, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that Lauren was able to take care of your vehicle and you're pleased with everything.

March 06, 2024

Mr. Martinez was professional and friendly. He paid attention to detail and made sure our needs were met. More

by JUSTINRLUGO
Recommend Dealer
Yes
Employees Worked With
Bryant Martinez
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Mar 06, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars and you found that Mr. Martinez was very helpful with your needs. We appreciate your business and hope to see you during your next visit!

March 06, 2024

Waited 2plus hours in waiting room for a tire rotation. Thought that could have been quicker More

by bvincitore
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Report | Print
Mar 07, 2024 -

DCH Wappingers Falls Toyota responded

Thanks for taking the time to share your feedback. We are glad that you had a positive experience and we'll share your comments with our management team.

March 06, 2024

They picked me up when the car was ready and the car was ready hours before expected. 12 out of 10 amazing service. Keith is very attentive and made everything a breeze for me and was very kind. More

by dionizio52
Recommend Dealer
Yes
Employees Worked With
Keith
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Mar 06, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad to hear that Keith was able to take care of your vehicle in a timely manner!

March 06, 2024

Tom was easy to deal with. No issues at all. I'll return to this dealership. More

by rtwef9
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
Report | Print
Mar 06, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that Tom was able to take care of your vehicle in a timely manner!

March 06, 2024

Service went smoothly. Clear and concise communication. Great amenities while waiting for your vehicle. Very professional atmosphere. More

by baptistej0826
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
Report | Print
Mar 07, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

March 06, 2024

Always a pleasant experience and vehicle completed in a timely manner This is our 3rd vehicle we have purchased in the last 13 years More

by Rick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judy Deems
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Mar 07, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

March 05, 2024

Lauren scheduled my service appointment and even though the service dept. took forever to fix my brakes she made sure that I could have transportation so I didn't have to sit waiting. More

by onespecialteacher
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
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Mar 05, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that Lauren was able to take care of your vehicle in a timely manner!

March 04, 2024

Everyone is so nice and helpful I tell everyone to come to this dealership Thank you for caring More

by FINNISHPRIDE40
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren
Report | Print
Mar 05, 2024 -

DCH Wappingers Falls Toyota responded

It is a pleasure to hear that our staff provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

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