Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,423 Reviews
Call Service Center (845) 288-1303

4,423 Reviews of DCH Wappingers Falls Toyota - Service Center

Sort by
March 02, 2024

Zion truly cares about his customers. Made the process stress free and explained everything about the car More

by Katie.rivituso
Recommend Dealer
Yes
Employees Worked With
Zion
Report | Print
Mar 03, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that Zion was so helpful and we appreciate your business.

March 02, 2024

They were diligent into looking into the problem with my car so that it could be corrected More

by Pags
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
Report | Print
Mar 03, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

March 02, 2024

This is my 4th Toyota RAV4 from this dealership and honestly I arrived at 9am and I didn't leave until 12 noon was unacceptable. More

by BOLDGODDESS1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
J. Worthington
Report | Print
Mar 03, 2024 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

March 01, 2024

My scheduled appointment was to be 60-90 minutes, however, I was there for four hours. Please do a better job at managing expectations in the future. More

by Rh45862
Recommend Dealer
No
Employees Worked With
Matt
Report | Print
Mar 02, 2024 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

March 01, 2024

The dealership has always been very attentive to my needs. Your staff does great by me. More

by Logbase711
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
Report | Print
Mar 02, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

March 01, 2024

She is the best she took care of us at a bad the moment of our family she's awesome and she cares More

by DLOOVE75
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lauren
Report | Print
Mar 02, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

February 29, 2024

Very good and friendly They are very good and friendly and hardworking ..very nice to meet them . Judy was helping me a lot More

by ALLFAYSAL852
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera and Judy Deems
Report | Print
Feb 29, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad to hear that Judy and our team members were able to take care of your vehicle in a timely manner!

February 29, 2024

All personnel friendly and knowledgeable Took the time to answer all my questions Financing personnel took the time (Dylan) and went over the financial documents and answered all my questions More

by nyyanksat
Recommend Dealer
Yes
Employees Worked With
Michael O'Hare and Dylan
Report | Print
Mar 02, 2024 -

DCH Wappingers Falls Toyota responded

It is a pleasure to hear that Michael O'Hare and Dylan provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

February 29, 2024

Just went to service needs change the oil and a few recommendations, but the oil change in my RAV4 last Sat. More

by ml.castellano84
Recommend Dealer
Yes
Report | Print
Feb 29, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle and you're pleased with everything.

February 28, 2024

Smooth transaction and helpful/friendly staff Easy to work with and had the car I wanted in the color I wanted. More

by BIRDR3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Degroodt
Report | Print
Feb 28, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience. We are very glad to hear that our team was so helpful with your needs.

1
...
76
77
78
...
443