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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,425 Reviews

4,425 Reviews of DCH Wappingers Falls Toyota - Service Center

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February 21, 2024

It was a great, easy experience Friendly staff, and great service throughout my visit Excellent More

by S.PETE18
Recommend Dealer
Yes
Employees Worked With
Judy deems
Feb 21, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

February 20, 2024

Good job The technician did a good job I enjoyed the video and it was done in a reasonable amount of time More

by BOW1HUNT1
Recommend Dealer
Yes
Feb 21, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

February 18, 2024

Alot of repairs that were needed, all done and passed inspection If Matt is there, I'll keep coming back More

by iman3339.iw
Recommend Dealer
Yes
Employees Worked With
Matt Maffucci
Feb 19, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

February 18, 2024

Easy experience. But I was a little frustrated that I came in for a safety recall and scheduled the appointment over a month beforehand, and they did not order the pa More

by Smeehan1
Recommend Dealer
Yes
Employees Worked With
Lauren
Feb 19, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are glad to hear that our team was helpful.

February 18, 2024

it was easy , no side agendas was very happy. i would recommend the service to anyone More

by DONNAHANRAHAN23
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
Feb 19, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

February 18, 2024

Quick, fast, knowledgeable My questions were answered, safety was a priority due to incoming snow storm More

by Kmiller0984
Recommend Dealer
Yes
Feb 19, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

February 17, 2024

Quick and efficient. However, appointments are typically 2- 3 weeks out. Unless you plan on advance, it is hard to keep up with the scheduled maintenance. I don't tend to More

by LTCARRA
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
Feb 17, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your feedback. We appreciate your comments and we'll be sure to share them with our management team.

February 17, 2024

Very professional. Everything was explained and illustrated. Good WiFi in waiting area. Went the extra mile! More

by tetsuo24
Recommend Dealer
Yes
Employees Worked With
Judy
Feb 19, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

February 17, 2024

Got me in just before closing and took care of the problem in under the time stated. More

by CAPTAINABE
Recommend Dealer
Yes
Employees Worked With
Matthew Mafucci
Feb 19, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

February 17, 2024

Was difficult to get ahold of my service adviser, left voice-mail no call back. Had to keep trying to get ahold of them. But when I did they were helpful. More

by s_pisciotta
Recommend Dealer
Yes
Employees Worked With
Judy
Feb 17, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad to hear that our team was helpful with your needs.

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