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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,376 Reviews
Call Service Center (845) 288-1303

4,376 Reviews of DCH Wappingers Falls Toyota - Service Center

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January 02, 2024

Everyone was wonderful listen to my needs and concerns and overall got me the vehicle I wanted More

by Rlf8389
Recommend Dealer
Yes
Employees Worked With
Avi avitan and mike Newsham
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Jan 02, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience. We are so glad that our team was so helpful during your visit!

January 02, 2024

Personable, felt like I was taken care of despite long wait She updated me when I asked for it More

by RP.HANNIGAN
Recommend Dealer
Yes
Employees Worked With
Judy Deems
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Jan 02, 2024 -

DCH Wappingers Falls Toyota responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

January 02, 2024

Accommodations were made for me, car was timely, happy generally with the service Thank you More

by nigi2034
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
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Jan 02, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

January 02, 2024

They went above and beyond to make our anniversary gift to each other very special, including arranging financing and everything prior to arriving. When we got there, we were welcomed as royalty which was More

by john@flamingotools.co
Recommend Dealer
Yes
Employees Worked With
Joe Degroodt
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Jan 02, 2024 -

DCH Wappingers Falls Toyota responded

It is a pleasure to hear that our team provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

January 02, 2024

I think the rating of 5 explains it all They're both polite and very knowledgeable More

by DLH121
Recommend Dealer
Yes
Employees Worked With
Mike Newsham and Melissa Singapore
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Jan 02, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience. We are so glad that our team was so helpful during your visit!

January 02, 2024

Took a month to get a service appt. Service video was rushed through. No one answered phones so I can pay and pick up my car after hours. Finally picked up car to see they never reset s More

by Jenmurphy42
Recommend Dealer
No
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Jan 03, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

January 02, 2024

So far, I have been very happy. I bought my RAV4 at an upstate dealer but would definitely change to DCH based on their service department. More

by Mywing17
Recommend Dealer
Yes
Employees Worked With
Judy-she was helpful and professional!
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Jan 02, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five star and Judy was very helpful with your needs.

January 01, 2024

Very very polite and honest. Has a bright future. He seems to know what he is doing and gets the job done. More

by WMGIAMETTA
Recommend Dealer
Yes
Employees Worked With
Matthew Mafucci
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Jul 30, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re delighted to hear that you found our team polite, honest, and capable. We appreciate your positive feedback and look forward to serving you again!

January 01, 2024

had issues with my car. They diagnosed and resolved my issues. follow up was detailed More

by tiocl2
Recommend Dealer
Yes
Employees Worked With
Judy Deems
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Jan 02, 2024 -

DCH Wappingers Falls Toyota responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

January 01, 2024

Excellent service. It takes to long to get in and out. I would recommend the service department More

by tval5
Recommend Dealer
Yes
Report | Print
Jan 02, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

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