Dahl Ford - Davenport

Recall Performed Carbon Monoxide Recall. As this was an all day fix, I was provided a loaner car which I very much appreciate. Every time I have taken my v Performed Carbon Monoxide Recall. As this was an all day fix, I was provided a loaner car which I very much appreciate. Every time I have taken my vehicle in, rather it is something simple or actual repair, I have been treated with the upmost respect. More

Excellent Team of Sales Professionals Eli Munoz, our salesman presented with a very pleasant mannerism, professional demeanor, and a true desire to want assist us in making our car buying Eli Munoz, our salesman presented with a very pleasant mannerism, professional demeanor, and a true desire to want assist us in making our car buying experience and excellent one. I would recommend Eli and the team at Dahl Ford for all their car buying needs. Mr. Munoz provided detailed information every step of the way. In addition, we had a minor concern with our cars windshield wipers, the day after our purchase and Mr. Munoz met us at the door with a smile and assisted in getting a new set of blades on our car immediately. Treasa and William Harmon More

Exhaust concern Had a question about what was thought to be an exhaust leak, took me out and showed and explained how weep holes were added to prevent rusting. Had a question about what was thought to be an exhaust leak, took me out and showed and explained how weep holes were added to prevent rusting. More

I wish for all my buying experiences to be this satisfying. Sometimes everything just comes together within a firm. You can feel it just walking around and seeing the people interact. Both Dahl's sales and serv Sometimes everything just comes together within a firm. You can feel it just walking around and seeing the people interact. Both Dahl's sales and service departments treat me just like I want. Yesterday I drove off in a new 2018 Exepedition. Jim Isaackson kept me up to date on when the new Expeditions could be ordered in June, printed out a 137 page engineers report explaining all the new features, let me know about the build week and expected delivery, took time to let me experience the new model to see that it was everything I had hoped for, and then finished up the paper work in a timely matter and explaining all the details easily understandable. They have even scheduled a one hour session for me with their technology expert to teach me how the new features work, SWEET! Even the management team of K.V. Dahl III, Tim Thompson, and Alan Jackson encouraged me warmly as I waited for the new Expedition to arrive. I think if I buy a new car in heaven someday, that the heavenly dealership experience will be just what I experienced at Dahl Ford. Of course I hope to have wings :). More

Purchase and warranty service James was fair to work with on my purchase and my trade in and Dan took care of my warranty issue very quickly and professionally. James was fair to work with on my purchase and my trade in and Dan took care of my warranty issue very quickly and professionally. More

New lease purchase David and Brenton were pleasant to work with and i would do buisness with them in the future as well as recommend both of these sales professional's David and Brenton were pleasant to work with and i would do buisness with them in the future as well as recommend both of these sales professional's More

The Perfect Vehicle Purchase Experience My salesperson was James Drummond and he did an absolutely fantastic job. I worked with Terry Nelson on the financial part of the purchase and Terry w My salesperson was James Drummond and he did an absolutely fantastic job. I worked with Terry Nelson on the financial part of the purchase and Terry was also excellent to work with. James and Terry provided the sales of a vehicle that was low pressure, professional, and very quick - all of which fit my needs perfectly. And the new F-150 is awesome!!! More

Great job on finding me a car that fit my needs Worked with me to find the car I wanted; willing to work on a deal since car was not on the lot. Not all dealerships are willing to do so Worked with me to find the car I wanted; willing to work on a deal since car was not on the lot. Not all dealerships are willing to do so More

Very upset about miscommunication on payment Was told I had deductible, got car and was told no deductible, then about 2 weeks after got a phone call saying I owe my deductible. Was told I had deductible, got car and was told no deductible, then about 2 weeks after got a phone call saying I owe my deductible. More

Went to look and ended up buying! We just wanted to look at a truck on the lot, it wasn't there anymore so Javier asked if he could help us. He found the truck and we had the best expe We just wanted to look at a truck on the lot, it wasn't there anymore so Javier asked if he could help us. He found the truck and we had the best experience that we probably ever had. He was a nice and fun salesperson but also professional. He answered all of our questions honestly. If we ever need a new vehicle I will definitely go see Javier. More