Dallas Dodge Chrysler Jeep RAM

I went in to get routine maintnance done on my jeep. I am always greeted when i drive up by a service rep. I usually go through Bill Marshall but even the few times he has not been there the other reps are v always greeted when i drive up by a service rep. I usually go through Bill Marshall but even the few times he has not been there the other reps are very friendly. no matter what i have done the service rep always explains everything to me and when they can show me the part/problem that they are talking about and answer all my questions.They are very knowledgable and explain everything out in detail from the problem to the price which they are usually within pennies of the total bill. The prices are very competitive and usually very close if not the same in some instances to other non dealership shops. More

When getting my car serviced Jeff has always been terrific. He recommends valuable things to be done and is very competitive with oil changes and tires. I have always had great luck with servicing terrific. He recommends valuable things to be done and is very competitive with oil changes and tires. I have always had great luck with servicing. Sales is another story. I have purchased at least 5 jeeps from you and 1 chrysler. The last sales experience was a major pain. I had asked them to have everything ready because I did not have much time I ended up in your dealership 5 hours. More

The reason I started going to Dallas Dodge was not to buy a vehicle, you can do that anywhere. Dallas Dodge is known for the Service Department. Their staff is top notch and friendly. Being a woman, I ha a vehicle, you can do that anywhere. Dallas Dodge is known for the Service Department. Their staff is top notch and friendly. Being a woman, I have been told that parts are needed during routine oil changes at other dealers but that isn't the case with these guys. During the last oil change, Rusty came to get me and say, "well, there isn't one thing extra that I can sale you". The trust I have with him is great and usually very hard to come by in dealing with autos. He quoted me a price for new tires and a month later I returned to purchase them and surely enough, the price was still good. The added touch of a car wash was what customer service is truly about. Being from the country, most of my friends drive Dodge Duallies and we all say the same thing, you want service on a dodge??? take it to these guys. More

I was looking to purchase a new Jeep Wrangler. The salesman, Ted, was very helpful and knew the product. Being a female buying a car, and even though my husband was with me, Ted, dealt with me and di salesman, Ted, was very helpful and knew the product. Being a female buying a car, and even though my husband was with me, Ted, dealt with me and did not try and sell the vehicle through my husband. Both he and Chris made buying a new vehicle fun again. Thanks guys! More

I was very impressed with the professionalism of the sales person I worked with. Ted was very knowledgeable of the product line. I did manage to stump him with a question to which he did not know the an sales person I worked with. Ted was very knowledgeable of the product line. I did manage to stump him with a question to which he did not know the answer, but, he researched the question and called me back within a few hours with the answer. I was very impressed with Ted's attitude and professional demeanor yet he was not a stuffy suit kind of salesman. I would recommend Ted to anyone who wants to purchase a vehicle and wants the straight scoop on the deal. The entire even was very family friendly and I really felt at ease during the process. Not once did I get the feeling that I was being taken advantage of in the least bit. I have purchased several vehicles from Dallas Dodge in the past and have not regretted that decision as of yet. More

The sales and finacial staff were amazing. They did not try to wheel and deal us. We never felt pressure to do anything we did not want. Overall a fantastic experience from the moment we walked through the try to wheel and deal us. We never felt pressure to do anything we did not want. Overall a fantastic experience from the moment we walked through the doors for our prearranged appointment until we left with our new truck. More

The dealership was clean and the atmosphere was great. I had several choices of vehicles to choose from. Michael gave me great advice on my choices of vehicles. The dealership gave me a good deal on my tra had several choices of vehicles to choose from. Michael gave me great advice on my choices of vehicles. The dealership gave me a good deal on my trade-in. I would highly recommend the dealership to all my freinds. More

I originally went to Dallas Dodge for an oil change, upon there 26 point inspection, they determined that my filter was dirty causing me to spend more money on gas than normal. Also they say that one of my s there 26 point inspection, they determined that my filter was dirty causing me to spend more money on gas than normal. Also they say that one of my signal lights were out and i appreciated that because that possibly prevented me from getting a traffic citation for not knowing it was out. I will definately use them and recommend them to others!! More

I scheduled an appointment for an oil change with Bill and when I arrived we discussed a vibration I was feeling at a pretty good rate of speed. Bill made a recommendation to have my tires balanced (whic and when I arrived we discussed a vibration I was feeling at a pretty good rate of speed. Bill made a recommendation to have my tires balanced (which I took him up on). My girl handles as fantastic as the day we rolled off the lot! I love working with Bill because he does not talk down to me because I'm a girl OR assume I have no idea what makes the car go other than the gas pedal. His ability to communicate so easily with customers coupled with his vast knowledge of vehicles(we have 2 Patriots, 1 Cherokee, and 1 Ram)is a tremendous asset. I feel like I have my very own pit crew. The ladies at the cashier desk are a dream! They are smart, courteous and dedicated to helping customers. And customers who wait on their cars are not always the nicest group of folks. We get cranky. Elizabeth was nothing but sweet and helpful, if she was the only person I came in contact with at the dealership my impression would be the same. Fantastic! I really appreciate the efforts that Bill and Elizabeth put forth with all their customers because it shows they care about me, teh other customers and Dallas Dodge. More

The entire experience with Dallas Dodge service department was as good as to be expected with what I had done...Customer Service, Quality of work, Friedliness of the employees was all very acceptab department was as good as to be expected with what I had done...Customer Service, Quality of work, Friedliness of the employees was all very acceptable... the only item I found to be not up to what I expected was when my vehicle was returned, after I paid for the repair and was handed the keys, I had to spend several minutes looking for it parked against the south side fence...in the cashiers defense she did tell me if the vehicle was not directly outside to let her know and it would be brought up... but in the grand scheme of things that was not a big deal in my eyes... also...the Hispanic female cashier that waited on me was very friendly and did explain the work that was performed... Larry Kinsey MBA, PMP, 6sMBB, CME, CSE More