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Dallas Lease Returns
Dallas, TX
6,913 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 6,913 reviews
June 16, 2024
I spoke with Chris and he was extremely helpful. I inquired about a car I saw on Autotrader and he took extra time to locate it since it wasn’t in the warehouse and plan how I could get it to test d I inquired about a car I saw on Autotrader and he took extra time to locate it since it wasn’t in the warehouse and plan how I could get it to test drive. He kept in touch with me like he promised and kept me updated, he was really kind and helpful. More
by katej_culley
Employees Worked With
Helpful June 15, 2024
I loved working with Brad and our experience with Dallas Lease Return was amazing! We needed a dependable vehicle very quickly and Brad found us the perfect one within the same day! His responsiveness, expe Lease Return was amazing! We needed a dependable vehicle very quickly and Brad found us the perfect one within the same day! His responsiveness, expertise and customer service was excellent and we will be a customer for life now! More
by Lesli
Employees Worked With
June 15, 2024
Great experience! Highly recommend Brad for a smooth, no hassle, no shenanigans buying experience and transaction. Haven't bought a car from a "dealer" in probably 20 Highly recommend Brad for a smooth, no hassle, no shenanigans buying experience and transaction. Haven't bought a car from a "dealer" in probably 20 years because it's always a nightmare and a hassle preferring instead to deal with individuals through Auto Trader or Craigslist. But this time we didn't have that kind of time to do my own research, vetting and looking at various places. We were referred to Brad by a friend who recently had to replace her vehicle and her experience was painless, fast and no surprises and found exactly what she wanted. We dealt with Brad over the phone from several states away (on vacation), pressed for time and he found exactly what we needed and finalized the deal when we got back in town. It was like having a personal car buyer who has all the insider contacts. Best car buying experience I have EVER had! More
by mistergareth
Employees Worked With
June 14, 2024
Great people, great service, great price and an overall very pleasant experience. Robert Yousef was a trusted employee and really took care of us. very pleasant experience. Robert Yousef was a trusted employee and really took care of us. More
by Andrew Neil
Employees Worked With
June 14, 2024
Blanca was so helpful and transparent while I was shopping with her. I had my eye on a specific car, and she kept me in the loop the entire time. Even though I didn’t end up purchasing the car, she d shopping with her. I had my eye on a specific car, and she kept me in the loop the entire time. Even though I didn’t end up purchasing the car, she didn’t stop in her attempts to make sure I was satisfied. Only reason I didn’t go with their company is because of the cost involved with transporting the vehicle to where I live. 10/10! More
by Mreichley44
Employees Worked With
June 14, 2024
Eric Taylor was amazing , he made the deal happened according to my needs , he was patient and worked with my budget to get my dream car , I would recommend him and Dallas lease returns to anyone who’s according to my needs , he was patient and worked with my budget to get my dream car , I would recommend him and Dallas lease returns to anyone who’s looking for professional, personalized service to get the car you’re looking for!. Thank you Eric! More
by Erik R
Employees Worked With
June 14, 2024
Very professional service. Brad is a great salesperson. Very detailed, cautious, professional and wanted the best for us. We love our new vehicle Brad is a great salesperson. Very detailed, cautious, professional and wanted the best for us. We love our new vehicle More
by Elton
Employees Worked With
June 13, 2024
Superb customer experience with A1 professionalism from the beginning until the end. I will recommend colleagues to Marvin and Dallas Lease Returns. Keep up the awesome work 💪 the beginning until the end. I will recommend colleagues to Marvin and Dallas Lease Returns. Keep up the awesome work 💪 More
by tjohnson1911
Employees Worked With
June 13, 2024
First time to a warehouse full of car . . not your traditional dealership but let me tell you the experience was amazing easy and the team was amazing.. will be back . not your traditional dealership but let me tell you the experience was amazing easy and the team was amazing.. will be back More
by tatt2johnny13
Employees Worked With
June 13, 2024
He provided excellent service and information. Was very knowledgeable about the car and assisted with any questions. Was very knowledgeable about the car and assisted with any questions. More
by DAVIDLUCAS100
Employees Worked With
