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Dallas Lease Returns

Dallas, TX

5.0
7,868 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,868 reviews

May 14, 2024

Excelent experience seller was really nice and helpful the process was really fast and easy More

by Enrique242919
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Kayla Bunch
May 14, 2024 -

Dallas Lease Returns responded

Thanks for your feedback on your recent visit to Dallas Lease Returns. It's great to hear that we were able to assist you and that you had such a positive experience.

May 14, 2024

Simple and easy transaction. This is the 3rd vehicle we have bought from Pete Hankins. He is great and easy to work with. More

by Taylor.zach
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Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Dallas Lease Returns responded

Thank you for your business and this review. We're happy to hear Pete was once again able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 14, 2024

I have to say this was the best buying experience of a car that I've ever had in my life and I really appreciate the customer service More

by terry.ridge1960
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Recommend Dealer
Yes
Employees Worked With
Christian Hall
May 14, 2024 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Terry, and we look forward to working with you again.

May 14, 2024

Superior service. We had a wonderful experience. Thanks again. We will be back to do business again More

by fritz36900
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Recommend Dealer
Yes
Employees Worked With
Charles Pollard
May 14, 2024 -

Dallas Lease Returns responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Dallas Lease Returns are glad to have you as a customer.

May 13, 2024

Dallas lease returns is a great place to do business! ! Brad was awesome and helpful More

by mchoyla
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Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Dallas Lease Returns responded

Thank you so much for your excellent review! We are happy that Brad had the opportunity to work with you and thrilled that you found your experience with us to be positive. Please don't hesitate to reach out if you need anything else.

May 13, 2024

Excellent customer care and extensive selection of vehicles. 10 out of 10 would recommend to anyone. More

by Justin
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Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, Justin, and it was a pleasure having you at the dealership. We appreciate your review!

May 13, 2024

Very easy to deal with. No pressure. Very good staff. They actually follow up to make sure customer is satisfied. More

by beauhuddle75
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Recommend Dealer
Yes
Employees Worked With
Marvin Hoyla
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Dallas Lease Returns responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

May 12, 2024

Blanca was amazing to work with. She was a great listener. She helped me reserve the vehicle before any else could beat me to it. Great communication as I worked to sell my other veh More

by Eddie
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024 -

Dallas Lease Returns responded

Thank you for sharing your experience with us, Eddie! We're happy to hear it went well and truly appreciate your feedback.

May 12, 2024

Charlie Pollard is one exceptional individual, period. I wish I needed to buy a car every day so I would get to talk to Charlie every day. He's a class act. I not only bought a new car, I gained a new, ha More

by dickehrgott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Pollard
May 12, 2024 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Charlie and our team, and we look forward to working with you again.

May 11, 2024

I would highly recommend Dallas Lease Returns. And special thanks to Toronto Harrison, who is the best car salesman I have ever worked with. We purchased our vehicle from out of state and Toront More

by courtneybthomas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toronto Harrison
May 12, 2024 -

Dallas Lease Returns responded

It's great to hear that Toronto delivered such an excellent experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

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