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Dallas Lease Returns

Dallas, TX

5.0
7,954 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,954 reviews

June 06, 2024

Toronto is really concerned about getting me in the car that's best for me and my family. He is concern is not geared towards the sell. I like that because it makes me feel comfortable. He is not rushing m More

by naturaljournee
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Toronto Harrison
Jun 06, 2024 -

Dallas Lease Returns responded

Thanks for sharing your thoughts about your experience with Toronto here at Dallas Lease Returns. We appreciate your business and hope to see you again soon!

June 04, 2024

Perfect customer service had great attitude and very respectful I would purchase again from here More

by diegomartinez1817
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Lizzul
Jun 04, 2024 -

Dallas Lease Returns responded

Thanks, Diego, for sharing your thoughts about your experience with Dallas Lease Returns. We appreciate your business and hope to see you again soon!

June 04, 2024

Best experience I’ve ever had buying a vehicle. Toronto was informative and went above and beyond making sure I received my vehicle timely, since I don’t live in the DFW area. Recommending him to e More

by cvpaidtosparkle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toronto Harrison
Jun 05, 2024 -

Dallas Lease Returns responded

Thank you for taking the time to write this review. Our customers are our top priority and your feedback is greatly appreciated! Toronto and all of us at Dallas Lease Returns are glad to have you as a customer.

June 03, 2024

Chris was a delight to work with, although ultimately I did not purchase from them due to a mechanical fault with the vehicle.. I would highly recommend Chris, very respectful guy! More

by Matt.Rutherford1975
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns. Your feedback and rating mean a lot to us. We're glad Chris was able to help, and we hope to see you again!

June 03, 2024

Incredible car buying experience. Super simple process, including financing. Brad Hoang was fantastic. He kept me updated even step of the way. No pushy sales pitches. No up-sale More

by tim.h.dallas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Dallas Lease Returns responded

Thank you, Tim, for choosing Dallas Lease Returns. Your feedback and rating mean a lot to us. We're glad we could help, and we hope to see you again!

June 03, 2024

Dallas lease return Is the best dealer I have worked with . very professional, kind, and helpful . More

by liviupotra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelica Mitchell
Jun 03, 2024 -

Dallas Lease Returns responded

Thanks for sharing about your experience with Dallas Lease Returns. We appreciate your business and hope to see you again soon!

Jun 03, 2024 -

liviupotra responded

Thank you

June 02, 2024

Easiest car buying process I have completed. Pete and team were great. No pressure experience and exceptional service. More

by Shawn
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, Shawn, and it was a pleasure having you at the dealership. We appreciate your review!

June 01, 2024

Kayla was absolutely awesome. She was very responsive and not pushy at all. She did a fantastic job on communicating throughout the process and was very flexible working with me o More

by Isaksoa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Bunch
Jun 02, 2024 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 31, 2024

Had a great experience working with Mr. Hankins. This was the first time I have purchased a vehicle out of state and he made it as easy as possible. Great customer service! Thank you! More

by fyrfytr13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2024 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 31, 2024

This was the easiest car-buying experience I’ve ever had. They quoted a fair price online. No haggling, no shenanigans. We were able to test drive the vehicle on our own. Once we made a decision, we were abl More

by Ted
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Dallas Lease Returns responded

Ted. Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Robert and our team here at Dallas Lease Returns are glad to have you as a customer.

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