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Dallas Lease Returns

Dallas, TX

5.0
7,873 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,873 reviews

May 13, 2024

Excellent customer care and extensive selection of vehicles. 10 out of 10 would recommend to anyone. More

by Justin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, Justin, and it was a pleasure having you at the dealership. We appreciate your review!

May 13, 2024

Dallas lease returns is a great place to do business! ! Brad was awesome and helpful More

by mchoyla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Dallas Lease Returns responded

Thank you so much for your excellent review! We are happy that Brad had the opportunity to work with you and thrilled that you found your experience with us to be positive. Please don't hesitate to reach out if you need anything else.

May 12, 2024

Charlie Pollard is one exceptional individual, period. I wish I needed to buy a car every day so I would get to talk to Charlie every day. He's a class act. I not only bought a new car, I gained a new, ha More

by dickehrgott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Pollard
May 12, 2024 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Charlie and our team, and we look forward to working with you again.

May 12, 2024

Blanca was amazing to work with. She was a great listener. She helped me reserve the vehicle before any else could beat me to it. Great communication as I worked to sell my other veh More

by Eddie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024 -

Dallas Lease Returns responded

Thank you for sharing your experience with us, Eddie! We're happy to hear it went well and truly appreciate your feedback.

May 11, 2024

I would highly recommend Dallas Lease Returns. And special thanks to Toronto Harrison, who is the best car salesman I have ever worked with. We purchased our vehicle from out of state and Toront More

by courtneybthomas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toronto Harrison
May 12, 2024 -

Dallas Lease Returns responded

It's great to hear that Toronto delivered such an excellent experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

May 10, 2024

They keep everything simple. Straight forward and no games. Very efficient and easy to work with. More

by Mckeaigg
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Dallas Lease Returns responded

Thank you so much for choosing Dallas Lease Returns! Please let us know if we can be of any more assistance.

May 10, 2024

DLR is a business of integrity just like Brad who took care of us for the 2nd purchase in 2 years. I shop here and don’t have to worry about being misled or pressured into something I don’t want. Thanks More

by cart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Dallas Lease Returns responded

It's fantastic to hear that Brad provided great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

May 10, 2024

Brad is honest, reliable, has so much integrity. This is our second purchase, and we specifically came back for Brad, because of his work ethic. More

by gail75048
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Dallas Lease Returns responded

Thank you, Gail, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Brad and our team, and we look forward to working with you again.

May 09, 2024

They had what we wanted and made it painless to purchase once we decided to buy. I would recommend them and use them again More

by davidwpeek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Dallas Lease Returns responded

David, we are so glad that we had the opportunity to work with you and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

May 09, 2024

Chris Mikell is absolutely amazing ! Made me and my spouse feel super comfortable and best of all was honest and understanding. I highly recommend to anyone who is looking for a great de More

by seansethsandoval
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelica Mitchell
May 09, 2024 -

Dallas Lease Returns responded

Thank you so much for your excellent review! We are so glad that Chris had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

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