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Dallas Lease Returns

Dallas, TX

Overview
Employees
Reviews
Vehicles
5.0
6,913 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 6,913 reviews

April 29, 2023

I love the way everything went. Toronto was amazing, very informative about my vehicle of interest. A very great person to work with. He knows his stuff. More

by Pebbles691
Recommend Dealer
Yes
Employees Worked With
Toronto Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2023 -

Dallas Lease Returns responded

We are very happy to hear Toronto provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
April 28, 2023

This dealership is amazing from start to finish. Top shelf service all the way. It looks like an inside car candy store. All of the cars are quality cars and quality staff ready and willing to serve More

by briggettelpm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2023 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Bobby, and it was a pleasure having you at the dealership. We appreciate your review!

Helpful
April 27, 2023

Lamarcus was great to work with! I look forward to doing business with him in the future. More

by brentguenter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LaMarcus Reed
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Apr 27, 2023 -

Dallas Lease Returns responded

Thanks for sharing about your experience with Dallas Lease Returns, Brent. We appreciate your business and hope to see you again soon!

Helpful
April 27, 2023

Eric was extremely helpful and also patient with the sale. He understood my schedule and worked around it. 10 out of 10. Best sales experience More

by Camerondavis17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2023 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! Cameron, we are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

Helpful
April 27, 2023

Rick is the absolute best salesman I’ve ever worked with! Got me in my M2 with zero hassle. Thanks again for the great service and for going above and beyond! More

by JJM
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2023 -

Dallas Lease Returns responded

Congratulations on your new vehicle! We are so glad that Richard had the opportunity to work with you, and that he and our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

Helpful 1
April 26, 2023

They provided an excellent service, very fast, and very responsive, Sindy was awesome and very helpful More

by CHRISTIANABEL2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
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Apr 27, 2023 -

Dallas Lease Returns responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Dallas Lease Returns are glad to have you as a customer.

Helpful
April 26, 2023

I received SUPERIOR service by phone, text & in person. Kayla my initial contact was courteous, punctual & informative. Chris finalized my purchase with hands on service. He rechecking items, assuring I’ More

by TexasPhilly
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Bunch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2023 -

Dallas Lease Returns responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
April 26, 2023

Chris is patient and attentive. He worked really hard to get me the truck I wanted at the price I could afford. More

by Ram 1500
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2023 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Enjoy your new Ram 1500!

Helpful
April 25, 2023

LaMarcus was very patient and understanding when it came to helping find a vehicle with the right pricing, mileage, and dependability. He was exceptional the entire visit at Dallas lease returns. If you can More

by Cierra Blackwell
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
LaMarcus Reed
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Apr 25, 2023 -

Dallas Lease Returns responded

Thank you for your business and this review, Cierra. We're happy to hear that LaMarcus was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
April 25, 2023

Love our new vehicle! Charlie did a great job making sure we were taken care of. More

by jennifer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Pickett
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Apr 25, 2023 -

Dallas Lease Returns responded

Thank you so much for your wonderful review, Jennifer! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Dallas Lease Returns!

Helpful
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