Back

Dallas Lease Returns

Dallas, TX

5.0
6,822 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
Contact Dealership

14335 Inwood Rd

Dallas, TX

75244

Directions

Filter Reviews By Type

Showing 6,823 reviews

February 25, 2023

The customer service is phenomenal. We have looked at cars here before and were not disappointed. Fast replies and exceptional customer service. Brad is great More

by Mariah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, Mariah, and it was a pleasure having you at the dealership. We appreciate your review!

February 25, 2023

Pete was 12/10. He went the extra mile for me and I couldn’t be more happy with my truck. I found and bought a truck in under an hour! More

by Jonah.doddridge
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Dallas Lease Returns responded

Thank you for sharing your experience with us, Jonah! We're happy to hear it went well and hope you enjoy your new truck. We truly appreciate your feedback!

February 24, 2023

Afton was the most helpful you could be. She made sure I got exactly what I wanted More

by tate
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Afton Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Dallas Lease Returns responded

Thank you so much for your wonderful review! We are thrilled that Afton had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Dallas Lease Returns!

February 24, 2023

Great Dealership! Very professional and knowledgeable. Fabian Gomez serviced us and he went above and beyond to ensure that we got the vehicle that we really wanted. More

by Cgarza0422
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabian Gomez
Feb 27, 2023 -

Dallas Lease Returns responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Dallas Lease Returns are glad to have you as a customer.

February 24, 2023

Sindy is amazing. Very nice, professional, patient, responsive, helpful, and efficient! A really wonderful buying experience. More

by westportns
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
Feb 27, 2023 -

Dallas Lease Returns responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

February 23, 2023

Fantastic people, fantastic dealership. Strongly recommend. They were easy to communicate and to work with. Probably the easiest, most pleasant experience I've had when buying a car. More

by ryan.ragsdale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Dallas Lease Returns responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

February 23, 2023

Fabian made my experience fantastic, and I will definitely be a returning customer. Clean showroom and great service. More

by Ty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabian Gomez
Feb 24, 2023 -

Dallas Lease Returns responded

Thank you for sharing your experience with us! We're happy to hear it went well with Fabian and we hope you enjoy your new vehicle. We truly appreciate your feedback!

February 23, 2023

Pleasantly surprised with the experience. . Brad is super nice and very happy to work with him. He made the whole car buying experience easy and painless. Will definitely recommend him to frie More

by Kbasha
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Dallas Lease Returns responded

Thanks for sharing your thoughts about your experience with Brad here at Dallas Lease Returns. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon!

February 23, 2023

Pete was the best! Most relaxed process of buying a car that I’ve ever experienced! Will recommend Pete and your company to all of my friends and family!! More

by michelesaint3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Dallas Lease Returns responded

Thank you for your business and this review. We're happy to hear Pete was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 22, 2023

All the staff was very friendly here, especially Charlie! He made everything go as quick as possible, stayed in touch, and just made our overall process very easy! More

by Jordan Melendez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Pickett
Feb 23, 2023 -

Dallas Lease Returns responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, Jordan, and we thank you for choosing Dallas Lease Returns!

...
151
...