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Dallas Lease Returns

Dallas, TX

5.0
6,824 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
Contact Dealership

14335 Inwood Rd

Dallas, TX

75244

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Showing 6,824 reviews

February 28, 2023

Polite, professional, on time. They treated me like a human and not just a number. More

by isaacbennett17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Dallas Lease Returns responded

Thank you, Isaac! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Dallas Lease Returns, we look forward to having you as one of our valued customers for many more years to come!

February 27, 2023

I would highly recommend Dallas Lease Returns if you’re looking to purchase a vehicle! Toronto was very friendly and helpful, he went above and beyond to help me! If you’re looking to get a vehicle, look n More

by Tyler
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Toronto Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns, Tyler. Your feedback and rating mean a lot to us. We're glad Toronto was able to help, and we hope to see you again!

February 27, 2023

We were very fortunate to work with Bobby. Never once did we feel pressured or felt like we were dealing with a typical salesman, someone just trying to make a sale, and that's ultimately what More

by G.M.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bobby Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Bobby, and it was a pleasure having you at the dealership. We appreciate your review!

February 27, 2023

Fantastic inventory of high quality vehicles and excellent sales support. Very pleased with our experience! More

by billyo56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Leija, Charlie Pickett
Feb 28, 2023 -

Dallas Lease Returns responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 27, 2023

Vincent was professional, and attentive. I appreciate his attention to detail and his customer service based approach to the car buying process. This was a good experience and would definite More

by CB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Todd
Feb 28, 2023 -

Dallas Lease Returns responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

February 27, 2023

I went in to look at a vehicle. Toronto Harrison helped me through the process. He was very patient with us and us being happy with our purchase was most important to him. Overall a More

by Ever
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toronto Harrison
Feb 28, 2023 -

Dallas Lease Returns responded

Thanks for sharing your thoughts about your experience with Dallas Lease Returns. We appreciate your business and hope to see you again soon!

February 26, 2023

It was a good experience and they take care of you! I would recommend them! More

by brandoncausey001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Pickett
Feb 27, 2023 -

Dallas Lease Returns responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

February 26, 2023

Excellent interactions with staff and sales man. Rick was great to work with and no issues arised. More

by Ali
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Rick and our team, and we look forward to working with you again.

February 25, 2023

Purchased a 2016 Chevrolet Corvette Z06 2LZ. My sales representative is Sales manager Afton Stark. Very Professional. Afton is the most transparent and personable saleswoman I have ever had. S More

by PilotJE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Afton Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Afton and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

February 25, 2023

We found a great vehicle at great price and could not have asked for a better customer experience while working with Brad. Look forward to doing more car deals in this future! More

by Eugene Sims
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Dallas Lease Returns responded

Thanks for sharing your thoughts about your experience with Dallas Lease Returns. We appreciate your business, Eugene, and hope to see you again soon!

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