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Dallas Lease Returns

Dallas, TX

5.0
6,778 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
Contact Dealership

14335 Inwood Rd

Dallas, TX

75244

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Showing 6,778 reviews

February 01, 2023

I was very happy with the customer service that I received. I would definitely give a 10. More

by Ro ro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toronto Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Dallas Lease Returns responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

January 31, 2023

Had an amazing experience at Dallas lease returns and with Blanca she made the experience even better. More

by mwendling01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Blanca, and it was a pleasure having you at the dealership. We appreciate your review!

January 31, 2023

Jody always makes finding a new vehicle easy. He’s honest and went above and beyond to find the just right car for me. I will definitely be using him for future vehicle trades and purchases. More

by Kaitlynn
Recommend Dealer
Yes
Employees Worked With
Jody Kirk
Jan 31, 2023 -

Dallas Lease Returns responded

Kaitlynn, Thanks for sharing your thoughts about your experience with Dallas Lease Returns. Jody and our team appreciate your business and hope to see you again soon!

January 31, 2023

Jody Kirk has sold me my last 5 cars. I trust his expertise and admire his honesty. He's made himself available for questions or concerns after hours, on days off and during vacations. I More

by pennie72
Recommend Dealer
Yes
Employees Worked With
Jody Kirk
Jan 31, 2023 -

Dallas Lease Returns responded

Pennie, Thanks for sharing your thoughts about your experience working with Jody here at Dallas Lease Returns. We appreciate your business and being a loyal 5-time customer! We hope to see you again soon!

January 31, 2023

You brace yourself going shopping for a car. Prepare mentally for the oncoming “pushy salesmen.” And then… they don’t come. Instead, you get friendly people who don’t try to “push” anything on More

by Alliemay1986
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jody Kirk
Jan 31, 2023 -

Dallas Lease Returns responded

Allie, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jody met your expectations. Thank you again for choosing Dallas Lease Returns, we look forward to having you as one of our valued customers for many more years to come!

January 31, 2023

Chris took care of everything and had everything ready to go for us. One of the easiest transactions we have had. More

by Coralie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Dallas Lease Returns responded

Coralie, Thank you for your business and this review. We're happy to hear Chris and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 31, 2023

Salesperson was very helpful and polite, gave good details on vehicle we looked at and told us some features that we didn’t know about our vehicle. More

by cindynol978
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Dallas Lease Returns responded

Cindy, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Brad and our team here at Dallas Lease Returns are glad to have you as a customer.

January 31, 2023

Brad was great to work with. A true professional who went above and beyond to answer all of our questions. One of the best car buying experiences I’ve ever had and he made the More

by Chris F
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Dallas Lease Returns responded

Chris, We are very happy to hear Christian and Brad provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 30, 2023

The car I was interested in was already sold, but I spoke with Jody Kirk, who is extremely knowledgeable and informative. More

by SkyBlu
Recommend Dealer
Yes
Employees Worked With
Jody Kirk
Jan 31, 2023 -

Dallas Lease Returns responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Jody and hope you enjoy your new vehicle. We truly appreciate your feedback!

January 30, 2023

Jody has the remarkable ability to find me exactly what I am looking for! I know that I can trust his recommendations and that he won't try to oversell which is a big deal to me. His communication is on po More

by lynnemadori
Recommend Dealer
Yes
Employees Worked With
Jody Kirk
Jan 31, 2023 -

Dallas Lease Returns responded

Lynne, It's great to hear that Jody was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

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