Dallas Lease Returns

The dealership was clean and receptionist was warm when she greeted us. I personally liked the glass set up to be able to see all the cars from the showroom. she greeted us. I personally liked the glass set up to be able to see all the cars from the showroom. More

Wonderful customer service. I will recommend Brad to anyone. Thanks for great representation. I will come back. I will recommend Brad to anyone. Thanks for great representation. I will come back. More

Brandon is fantastic. He is honest and genuine. I will tell everyone I know about him. As far as DLR, this is how car buying should be. Fair and transparent pricing. No He is honest and genuine. I will tell everyone I know about him. As far as DLR, this is how car buying should be. Fair and transparent pricing. No sleight of hand. No gimmicks. Just good vehicles for a good price. This is my second to buy from them. I will buy again in the future. And as long as Brandon is here, I will work directly with him! More

We cannot say enough wonderful things about our experience with Brandon Desoto when purchasing our new Toyota Crown. From the very beginning, Brandon treated both me and my boyfriend like family an experience with Brandon Desoto when purchasing our new Toyota Crown. From the very beginning, Brandon treated both me and my boyfriend like family and made the entire process smooth, easy, and stress-free. Unlike the typical car salesman experience, there was absolutely no pressure, gimmicks, or baloney. Brandon was honest, patient, knowledgeable, and genuinely cared about making sure we were happy and comfortable every step of the way. What truly sets him apart is the care he gives even after the sale. When the recall came up on my car, Brandon immediately stepped in, scheduled the service appointment for us, handled all the details, and made sure everything was taken care of without any hassle on our end. That kind of customer service is rare and speaks volumes about the kind of person he is. If you are looking for someone trustworthy who truly goes above and beyond for his customers, Brandon Desoto is the one to see. We are beyond grateful for everything he has done for us and absolutely love our Toyota Crown. Highly, highly recommend! ⭐️⭐️⭐️⭐️⭐️ More

We were a bit indecisive but Brandon stuck with us. Were were able to test drive a number of cars that were ready to go when we got here. Thanks for your patience. The cars were all in great shape whic Were were able to test drive a number of cars that were ready to go when we got here. Thanks for your patience. The cars were all in great shape which is not always the case when it comes to used cars. They made it hard to choose ! More

Professional, no xx, straight shooter. Pete’s great and I referred my Grandson as well. Pete’s great and I referred my Grandson as well. More

The Absolute Gold Standard of Used Car Buying! After experiencing a truly terrible, disorganized nightmare at a major local Toyota dealership earlier that same day, walking into Dallas Lease Re After experiencing a truly terrible, disorganized nightmare at a major local Toyota dealership earlier that same day, walking into Dallas Lease Returns was an absolute breath of fresh air from start to finish. The level of service we received here was top-notch—by leaps and bounds the best car buying experience we have ever had. It is entirely apparent that DLR empowers their people to genuinely put the customer first. Here is why this team is the absolute best in the business: • Amy (Outstanding & Accommodating): Amy reached out promptly after I submitted an online inquiry. She was incredibly flexible when I asked to move my appointment time up, and then again when we ended up arriving nearly an hour early. When we pulled up, she already had the vehicle staged outside for us so we could do a quick walk-around. Seeing the truck on the lot right away was a huge plus for us! Throughout the test drive and trade valuation, Amy was kind, thorough, and immensely helpful. • Tony (Infectious Energy): Shoutout to Tony, whose positive energy is absolutely infectious. He and Amy make the ultimate A-Team, and we are so grateful for their help! • Roel (Amazing Communication): Roel was communicative from start to finish. He introduced himself via text to let me know we were in great hands with Amy, and he even came over just to say hi and shake our hands before we drove off. • Kris & Ricky (Seamless Financing): A huge thank you to both of them for ensuring a completely seamless, stress-free experience handling our trade-in and financing. DLR provides a masterclass in how vehicle shopping should be done. I will be enthusiastically recommending them to everyone I know who is in the market for a new vehicle. Thank you all for a flawless experience! More

Excellent customer service! Very friendly and professional staff. I loved the upfront honesty and how patient everyone was with us! Had a great experience. Very friendly and professional staff. I loved the upfront honesty and how patient everyone was with us! Had a great experience. More

Amy and Tony were the best! Super patient with us and went above and beyond for us! We’ll be recommending our friends and family to them! Super patient with us and went above and beyond for us! We’ll be recommending our friends and family to them! More

Eric was Great and very honest and helpful. He answered and explained everything for every question i had. And helped me get into my dream vehicle. He answered and explained everything for every question i had. And helped me get into my dream vehicle. More