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Dallas Lease Returns

Dallas, TX

5.0
6,880 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 6,880 reviews

October 03, 2022

best car buying experience, very transparent and relatively fast. Edgar and Don make a good team to get you in your vehicle. More

by peterni5860
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

Dallas Lease Returns responded

We are very happy Edgar and Don provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 02, 2022

If you are thinking of buying a new car, this is the place to visit. Kerron Sayers took phenomenal care of me. He helped me in every way. He took care of obtaining the financing that I needed He got More

by uniondmn19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerron Sayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

Dallas Lease Returns responded

Thank you for sharing your review! It's a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

October 01, 2022

Outstanding service. Professional and no sales pressure. Timely administrative process enjoyed my experience with Dallas Lease. I was told price of car and when completi More

by simentaljoe777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parveen Kumaravelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omarr Watkins
Oct 02, 2022 -

Dallas Lease Returns responded

Thanks for your feedback on your recent visit to Dallas Lease Returns. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

October 01, 2022

We had a very easy buying experience. Pete Hankins has wonderful customer service skills and is extremely knowledgeable. He answered any questions we had and was very easy to contact. More

by Mary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 01, 2022

Amazing customer service and was very reasonable with time and throughout the entire process. Her patience was very much appreciated More

by longlamel469
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2022 -

Dallas Lease Returns responded

It's great to hear that we were able to help. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

October 01, 2022

Great service very good Communication really fair pricing will come back for my next vehicle More

by terrellfolse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2022 -

Dallas Lease Returns responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

October 01, 2022

Steve was very helpful and made the whole experience pleasant. Would definitely recommend. Thank you. More

by Yoshi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mitchell
Oct 02, 2022 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 01, 2022

Go to CHARLIE! ! Best most honest man you’ll meet, and as a bonus he sells cars. He not only helped me with the finance but waited up with us to make sure we were sa More

by Happy Camper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Pickett
Oct 02, 2022 -

Dallas Lease Returns responded

It's great to hear that Charlie was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

September 30, 2022

Carl went above and beyond to give me the best service I’ve had in a long time! He didn’t pressure me to buy and he’s so patient and understanding and found exactly the car I wanted. My son wants to buy More

by sandyc1554
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl White III
Oct 02, 2022 -

Dallas Lease Returns responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

September 30, 2022

When I initially reached out, I was dealing with another salesman who wasn’t effectively communicating with me. However, I called to speak with another salesman and Steve won me over. We communicated almost More

by Candilove7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mitchell
Oct 02, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Dallas Lease Returns are glad to have you as a customer.

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