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Dallas Lease Returns
Dallas, TX
6,913 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 6,913 reviews
October 06, 2022
I could not have hoped for a better experience. Rick Bell is an amazing sales manager! Professional, trustworthy, no pressure, and helpful. Thanks Rick for finding the master lug nut key replacemen Rick Bell is an amazing sales manager! Professional, trustworthy, no pressure, and helpful. Thanks Rick for finding the master lug nut key replacement! DLR’s relaxed atmosphere, transparency, and customer service is unique in the industry. I will most definitely buy my next vehicle from Rick and DLR. More
by Richard Miller
Employees Worked With
Helpful October 05, 2022
Entire experience amazing! Brad did an amazing job walking us through the entire process, communicated with us very thoroughly, and followed up often. Love it! Brad did an amazing job walking us through the entire process, communicated with us very thoroughly, and followed up often. Love it! More
by Tashannaoneal
Employees Worked With
October 04, 2022
Pete could not have been more professional, more efficient, more pleasant. He followed through on every detail, had the car and paperwork ready upon our arrival. He is a five-star businessman. efficient, more pleasant. He followed through on every detail, had the car and paperwork ready upon our arrival. He is a five-star businessman. More
by Jwhood41
Employees Worked With
October 02, 2022
If you are thinking of buying a new car, this is the place to visit. Kerron Sayers took phenomenal care of me. He helped me in every way. He took care of obtaining the financing that I needed He got place to visit. Kerron Sayers took phenomenal care of me. He helped me in every way. He took care of obtaining the financing that I needed He got me the car he was looking for, and most important of all, he treated me with absolute respect. It's easy to sell a car to people with excellent credit, but when there are bumps in the road, many sellers prefer not to do the hard work. Kerron worked very hard to get me what I needed and her personal attention is top notch. More
by uniondmn19
Employees Worked With
October 01, 2022
Outstanding service. Professional and no sales pressure. Timely administrative process enjoyed my experience with Dallas Lease. I was told price of car and when completi Professional and no sales pressure. Timely administrative process enjoyed my experience with Dallas Lease. I was told price of car and when completing paperwork it was $347. More than quoted price. We agreed to full tank of gas when sale was complete. Once I drove off I noticed it was 3/4 tank. More
by simentaljoe777
October 01, 2022
We had a very easy buying experience. Pete Hankins has wonderful customer service skills and is extremely knowledgeable. He answered any questions we had and was very easy to contact. Pete Hankins has wonderful customer service skills and is extremely knowledgeable. He answered any questions we had and was very easy to contact. More
by Mary
October 01, 2022
Go to CHARLIE! ! Best most honest man you’ll meet, and as a bonus he sells cars. He not only helped me with the finance but waited up with us to make sure we were sa ! Best most honest man you’ll meet, and as a bonus he sells cars. He not only helped me with the finance but waited up with us to make sure we were satisfied with what WE wanted! Ps. Jokes are out there lol More
by Happy Camper
Employees Worked With
Charlie Pickett
October 01, 2022
Great service very good Communication really fair pricing will come back for my next vehicle pricing will come back for my next vehicle More
by terrellfolse
Employees Worked With
