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Dallas Lease Returns

Dallas, TX

Overview
Employees
Reviews
Vehicles
5.0
7,837 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,837 reviews

June 20, 2023

I had a great experience dealing with Afton my point of contact. She went above and beyond my expectations to get this truck to me. You’ve got a winner. More

by Apena47
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Afton Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2023 -

Dallas Lease Returns responded

Thanks for sharing your thoughts about your experience with Afton here at Dallas Lease Returns. We appreciate your business and hope to see you again soon!

June 20, 2023

Second experience working with Ty and she is simply the best! Will be back again when it's time to buy for my husband. More

by Katie B
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ty Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2023 -

Dallas Lease Returns responded

Thank you for taking the time to write this review, Katie! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Dallas Lease Returns are glad to have you as a customer.

June 20, 2023

Ty was always ready to answer any questions I had and put my mind at ease throughout the whole process. She went out of her way to bring the car to me for a test drive and also delivered it to my home. I’ve More

by Thereal101
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ty Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2023 -

Dallas Lease Returns responded

Thank you for your business and this review. We're happy to hear Ty was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 20, 2023

Pete is the best! ! We have always and will always work with him. He has always taken the best care of us. More

by kelleysahliyeh
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2023 -

Dallas Lease Returns responded

Thank you for sharing your experience with us, Kelley! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

June 20, 2023

not once did we feel pressured to buy anything! !! Brad gave us all the space we need to make a decision to buy the VW Atlas!! Thank you Brad!! More

by Cibolo
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2023 -

Dallas Lease Returns responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

June 20, 2023

Chris & team provide excellent customer service. Very easy, no pressure sales at all. Great communication throughout the whole process. I would highly recommend!! More

by Paul H
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2023 -

Dallas Lease Returns responded

Thank you so much for choosing Dallas Lease Returns! Congrats on your new purchase, Paul, and let us know if we can be of any more assistance!

June 19, 2023

Great to work with. They provided great service. I definitely recommend using them to buy a car. More

by Franklin Lintonious
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabian Gomez
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Jun 19, 2023 -

Dallas Lease Returns responded

Thanks, Frankiln, for sharing about your experience with Dallas Lease Returns. Congrats on your new purchase! We appreciate your business and hope to see you again soon!

June 19, 2023

Great customer service! ! Easy to work with, great response and follow up time. Beautiful car. Very happy!!! More

by corinnahobaugh
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2023 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

June 19, 2023

Excellent experience. Eric T is professional & knowledgeable. Inventory is plentiful & front line quality Highly recommend this place More

by D_mummau
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2023 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

June 17, 2023

It was an easy process. I would say it took only a total of 2 hours to find and buy our new car! More

by Shekinah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Williams
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Jun 18, 2023 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

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