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Dallas Lease Returns

Dallas, TX

Overview
Employees
Reviews
Vehicles
5.0
7,860 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,860 reviews

May 06, 2023

I haven't had to purchase a vehicle in 13 YEARS! I totaled my old truck and was thrown to the wolves of car buying... and frankly other dealerships were truly lack luster in their presentation and More

by idorable
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2023 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

May 05, 2023

Shawn Williams was amazing to work with. This has been the most convenient car purchasing experience I have ever had! More

by czarina.yumul
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Williams
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May 05, 2023 -

Dallas Lease Returns responded

Thank you for your business and this review. We're happy to hear that Shawn was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Congratulations on your new purchase!

May 05, 2023

My second time getting a vehicle from here and never disappoints. Will be back again on my next purchase. More

by markerictribblejr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LaMarcus Reed
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May 07, 2023 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 05, 2023

Great customer service. Pete helped me find a great deal on my 2020 jeep gladiator. More

by Emma Rose
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2023 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns. Your feedback and rating mean a lot to us. We're glad Pete was able to help, and we hope to see you again!

May 05, 2023

I always have a good experience with Dallas Lease Returns. I just purchased my third vehicle from Pete. More

by Mnd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2023 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns. It's great to hear that Pete was able to assist you with choosing the perfect vehicle and that you had a positive experience. We hope you will continue to enjoy your new purchase! We look forward to serving you for years to come.

May 04, 2023

Fabian was extremely courteous and respectful, making the vehicle purchase one of the easiest I’ve ever had! Great job! More

by sooners2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Leija, Fabian Gomez
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May 05, 2023 -

Dallas Lease Returns responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Fabian met your expectations. Thank you again for choosing Dallas Lease Returns; we look forward to having you as one of our valued customers for many more years to come. Congratulations on your new purchase!

May 04, 2023

Sales force was outstanding. Thank You Erick. Went out of his way to gain my business. My new favorite transplanted Texan! More

by Eberlin.gary
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Alava
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May 05, 2023 -

Dallas Lease Returns responded

Congratulations on your new purchase, Gary! It's fantastic to hear that Erick provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Dallas Lease Returns, Gary.

May 04, 2023

Outstanding quality of vehicles to choose from with a friendly and welcoming staff. A++ Ask for Shawn! More

by randallcrane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Williams
Report | Print
May 05, 2023 -

Dallas Lease Returns responded

Congratulations on your new vehicle, Randall! We are so glad that we had the opportunity to work with you, and that Shawn could make this a top-notch experience. We look forward to continuing to serve you in the future.

May 04, 2023

Shawn went beyond with our purchase. It was a smooth experience, he drove the vehicle to the house, and fell in love with it. We were having some trouble with a few banks but he worked d More

by heylookitskiko
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Williams
Report | Print
May 05, 2023 -

Dallas Lease Returns responded

Thank you so much for your wonderful five-star review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Dallas Lease Returns! We look forward to serving you for years to come.

May 04, 2023

I worked with both Eric and Shawn, and they were great to work with. Both were straightforward from start to finish. They were not pushy at all and gave their honest take not only on the vehicle's pros but o More

by harryeflaherty
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Williams
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May 05, 2023 -

Dallas Lease Returns responded

We are very happy to hear that both Shawn and Eric provided you with such a positive experience! Congratulations on the purchase of your new vehicle, Harry. Thank you for the five-star review and fantastic feedback. We sincerely value your business and look forward to your next visit.

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