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Dallas Lease Returns

Dallas, TX

Overview
Employees
Reviews
Vehicles
5.0
7,838 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,838 reviews

January 18, 2023

This is the way a car buying experience should be. Got a great car at a great price without all the run-around. So incredibly hard to find a dealership that does it the right way. These guys are th More

by edwinbonneau
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2023 -

Dallas Lease Returns responded

Edwin, Thank you so much for your excellent review! We are so glad that Brad had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

January 17, 2023

Great experience, Fabian Gomez was great, sent additional pictures and videos of the vehicle before we drove to get it. More

by bbfd79
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fabian Gomez
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Jan 18, 2023 -

Dallas Lease Returns responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

January 17, 2023

Very professional and easy to work with. Communication was timely and efficient. Paperwork ready and thorough. More

by cat1rcr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sindy Fernandez
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Jan 18, 2023 -

Dallas Lease Returns responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dallas Lease Returns.

January 16, 2023

Very professional and very helpful. They listen to your needs. A very good choice of cars. Quick first response. They keep in touch and contact you as promised. More

by Sandra
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Omarr Watkins
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Jan 17, 2023 -

Dallas Lease Returns responded

Thanks for sharing about your experience with Dallas Lease Returns. We appreciate your business, Sandra, and hope to see you again soon!

January 16, 2023

The car selection is excellent and the quality of the vehicles is even better. Highly recommend Omarr. More

by gonzalez2247
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omarr Watkins
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Jan 17, 2023 -

Dallas Lease Returns responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Omarr to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

January 16, 2023

Dealership is great. No hassle. Omar was great in helping without pressure.. customer service is outstanding. More

by Singleton
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Omarr Watkins
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Jan 17, 2023 -

Dallas Lease Returns responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Dallas Lease Returns, we look forward to having you as one of our valued customers for many more years to come!

January 14, 2023

Fabian was a pleasure to work with! My car buying process went very smooth. I would definitely recommend Dallas Lease Returns for your next vehicle purchase! More

by Ldubb
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fabian Gomez
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Jan 15, 2023 -

Dallas Lease Returns responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dallas Lease Returns.

January 14, 2023

Pete is a man of his word. Everything he said he would do, he followed through. A Christian man, like myself was very kind and patient. He did not try to sell me a vehicle that More

by stevenharris81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2023 -

Dallas Lease Returns responded

Thank you so much for choosing Dallas Lease Returns! Congrats on your new purchase, Steven, and let us know if we can be of any more assistance!

January 13, 2023

Ty jones was super nice and helpful throughout the entire purchasing process! So happy with this truck. More

by gusw40903
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2023 -

Dallas Lease Returns responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Ty could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

January 12, 2023

Hands down, the best customer service you can find! My husband and I appreciate how Pete goes above & beyond to help us out before, during, and after a purchase. Thanks DLR! More

by kelseybunch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2023 -

Dallas Lease Returns responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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