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Dallas Lease Returns
Dallas, TX
7,838 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 7,838 reviews
January 11, 2023
Friendly and knowledgeable staff. Kayla reviewed everything with us so there were no surprises like at other dealers. Completely pain free process. Kayla reviewed everything with us so there were no surprises like at other dealers. Completely pain free process. More
by Jwade61
Employees Worked With
Kayla Bunch
January 11, 2023
The service was excellent. Eric T was very helpful and reasonable when it came to getting the vehicle I was wanting. Eric T was very helpful and reasonable when it came to getting the vehicle I was wanting. More
by Max
Employees Worked With
January 11, 2023
Pete Hankins was great to work with and made the process easy. I highly recommend him. easy. I highly recommend him. More
by Chris
Employees Worked With
January 11, 2023
Roel and Blanca thank you for always going above and beyond. Always attentive. You guys always make the process easy. beyond. Always attentive. You guys always make the process easy. More
by Ana
January 11, 2023
Chris Mikeli was very personable, professional and knowledgeable while assisting me with finding the right vehicle. It took approximately two years while looking. However, I never felt pressured or bo knowledgeable while assisting me with finding the right vehicle. It took approximately two years while looking. However, I never felt pressured or bothered during the process. It is because of this that I am a satisfied customer. Thanks Chris More
by Kaptinhook1
Employees Worked With
January 10, 2023
Best first car experience every. I'm very positive this man is very professional and need a promotion. I'm very positive this man is very professional and need a promotion. More
by roderick4002
Employees Worked With
Other Employees :
Sindy Fernandez, Fabian Gomez, Kayla Bunch, Toronto Harrison
January 10, 2023
Dallas lease returns is one place to go for your wonder on wheels! They’ll surely take care of you. Roel is a wonderful guy! His communication skills is top notch! He’s got the best customers service, wil on wheels! They’ll surely take care of you. Roel is a wonderful guy! His communication skills is top notch! He’s got the best customers service, willing to satisfy every customers need. More
by alexanderadegbembo
Employees Worked With
January 10, 2023
Brad Hoang made my car buying experience very easy by taking time to listen and understand what I needed in my trade and budget. Brad took time to send me a detailed video of the vehicle I was looking at taking time to listen and understand what I needed in my trade and budget. Brad took time to send me a detailed video of the vehicle I was looking at online so there would be no surprises once I got there. Brad had everything ready with no need to haggle. First time a sales rep gave me exactly what I was looking for. I would not shop anywhere else. Brad has gain a customer for life. More
by Justin Sevits
Employees Worked With
January 10, 2023
We had such a great experience with Brad! Highly recommend him for a smooth and seamless buying experience. Will never go to a regular dealership again! Highly recommend him for a smooth and seamless buying experience. Will never go to a regular dealership again! More
by moriahsevits
Employees Worked With
January 10, 2023
Customer service is THE BEST I’ve ever experienced. Chris went above and beyond to make sure the transaction went smoothly. Chris went above and beyond to make sure the transaction went smoothly. More
by DenaP
Employees Worked With
