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Dallas Lease Returns
Dallas, TX
7,979 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 7,980 reviews
January 07, 2023
Another great experience purchasing a car from Roel at Dallas Lease Returns. This was our 3rd car purchase and it couldn't have been any better. Roel helped me make this anniversary surprise gift go as sm Dallas Lease Returns. This was our 3rd car purchase and it couldn't have been any better. Roel helped me make this anniversary surprise gift go as smooth as possible. More
by Tucker
Employees Worked With
January 06, 2023
Edgar was an amazing sales person. I had such a great experience at Dallas Lease Returns because of him. He worked hard on my deal and made the transaction effortless. He was always ve I had such a great experience at Dallas Lease Returns because of him. He worked hard on my deal and made the transaction effortless. He was always very responsive and answered all my questions and concerns. I highly recommend working with him. More
by Marisa_riojas
Employees Worked With
January 06, 2023
Great online experience, and communication. Thank you! I will always go back to check the inventory there on my next purchase. Thank you! I will always go back to check the inventory there on my next purchase. More
by Samantha_barnes
Employees Worked With
January 05, 2023
I work my Bobby on buying a 2013 Volvo XC90. I need something reliable for 8k to get through a difficult time. Bobby worked me and made sure I felt comfortable. Even took money off the price I need something reliable for 8k to get through a difficult time. Bobby worked me and made sure I felt comfortable. Even took money off the price tag mins before I signed due to a small issue I noticed. Once I get back on my feet and can afford a better ride I’ll be back. More
by Justin.Hutchison23
January 05, 2023
This has been by far the best car buying experience I’ve ever had. They give you zero pressure, are very honest and straight forward on everything, and go above and beyond in terms of service. They drove th ever had. They give you zero pressure, are very honest and straight forward on everything, and go above and beyond in terms of service. They drove the car out to me so I could see it with no obligation. I also traded in my vehicle and they gave a very fair price. They even drove back out to our place when I forgot to put the jumpseat in the car I traded in. What a great experience and I hope to work with them in the future! More
by Mandiwestfall
Employees Worked With
Christian Hall
January 05, 2023
The agent that helped me was very helpful. Anything I asked or needed she did. I was very please with her work. Anything I asked or needed she did. I was very please with her work. More
by Bchavez1510
Employees Worked With
January 04, 2023
Brad was amazing. I was looking for a specific vehicle and he made sure they still had the vehicle and kept me up to date about the status of the vehicle as it was bei I was looking for a specific vehicle and he made sure they still had the vehicle and kept me up to date about the status of the vehicle as it was being checked out and made ready. He even stayed late for me so we could get all the paperwork completed and made the whole process very easy for me. I would definitely recommend Dallas Lease Returns and Brad to anyone that is in the market for a new or used vehicle More
by Arthur A.
Employees Worked With
January 04, 2023
I was very skeptical of all of the reviews I read, yet here I am writing one! I have purchased many cars in my life. I have never had a more respectful, fair, professional, and prompt experience than I ha here I am writing one! I have purchased many cars in my life. I have never had a more respectful, fair, professional, and prompt experience than I have here. Everything was seemless. It is truly remarkable. They are extremely fair and transparent when it can to both the value of the truck I purchased and the truck I traded in. When I decided to purchase I was complete with the transaction in 20 minutes. I will never buy a vehicle anywhere else or from anyone other than Brad. More
by cpmachaj
January 04, 2023
The car buying experience at Dallas Lease Returns was a dream come true. From the moment I stepped into the dealership, I knew I would purchase my next car from this company. Chris M. was amazing! He was v dream come true. From the moment I stepped into the dealership, I knew I would purchase my next car from this company. Chris M. was amazing! He was very personable, honest, knowledgeable. Definitely played a major role in my purchase! More
by Kisha Cleveland
Employees Worked With
January 04, 2023
Easy to deal with and professional, Edgar was very helpful and was willing to go the extra mile. helpful and was willing to go the extra mile. More
by Jackgus22
Employees Worked With
