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Dallas Lease Returns

Dallas, TX

5.0
7,983 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,983 reviews

December 30, 2022

This dealership is Reliable Consistent Thorough Patient they will go the extra mile for their clients More

by brandyrobinson1025
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Dallas Lease Returns responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

December 30, 2022

After a few long days at other dealerships trying to find the perfect car and price, we found a car that met our needs at Dallas Lease Returns! Kayla was incredibly helpful and transparent making the experie More

by Allyson G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla Bunch
Dec 31, 2022 -

Dallas Lease Returns responded

Thanks for sharing about your experience with Dallas Lease Returns. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon!

December 30, 2022

Buying process and Brads customer service spoke volumes. Would recommend Dallas Lease Returns any day. More

by Txcane5
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2022 -

Dallas Lease Returns responded

Thank you so much for your kind words for Brad, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to seeing you again!

December 30, 2022

The experience here is unbeatable! We have had great communication and a fantastic experience from the beginning! I would use them again and would highly recommend! More

by Heather Gill Realtor, dfw
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2022 -

Dallas Lease Returns responded

Congratulations on your new vehicle and thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 30, 2022

Rick at Dallas Lease Returns was amazing in helping us buy a car and we appreciate all he did for us. More

by Bryan Sanchez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2022 -

Dallas Lease Returns responded

Thank you for sharing your experience with us! We're happy to hear it went well with Rick and we hope you enjoy your new vehicle. We truly appreciate your feedback!

December 30, 2022

Roel is genuine guy who helped get me and my family in the best situation for us. Don worked diligently to make the finance piece work for us, getting us into the best deal. Everything was taken care of a More

by Aaron R Stewart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JON WARRIACH
Dec 31, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Dallas Lease Returns are glad to have you as a customer.

December 29, 2022

This was by far the best car buying experience I have had so far. It was a smooth process. I was referred by a friend to come see Edgar Silva and I am truly happy that I did. Edgar was not forceful and he li More

by Anya R.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Dallas Lease Returns responded

We are very happy to have provided you with such a positive experience, Anya! We sincerely value your business and look forward to your next visit.

December 29, 2022

I looked at a couple different vehicles that were on their website. The vehicles were exactly as described. I like the indoor showing area. Our salesperson, Afton Stark, was very prompt and informative, More

by Butcherlindsay
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Afton Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Pickett
Dec 30, 2022 -

Dallas Lease Returns responded

Thanks for your feedback on your recent visit to Dallas Lease Returns. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

December 29, 2022

We had a great experience! Chris was amazing and we would recommend them. It was easy and they were very honest and helpful! More

by The Greenwoods
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Dallas Lease Returns responded

Thanks for sharing about your experience with Dallas Lease Returns. We appreciate your business and hope to see you again soon!

December 29, 2022

Toronto was amazing to work with and was so helpful making things work around my crazy schedule during a hectic time in life. The options offered that allowed me to see and test drive while and hold it More

by Leah.Pearman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toronto Harrison
Dec 30, 2022 -

Dallas Lease Returns responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

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