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Dallas Lease Returns
Dallas, TX
7,858 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 7,858 reviews
November 14, 2022
Come all the way from NC, Blanca, come in on a Saturday, I left with exactly what I wanted, top shelf service, from the best people. I will shop here again!!! I left with exactly what I wanted, top shelf service, from the best people. I will shop here again!!! More
by Mikehutton99
Employees Worked With
November 12, 2022
Ty Jones is awesome. She is attentive and quick to get the information you need / asked for. Easy to talk to with not making you feel pressured or rushed. I highly recomm She is attentive and quick to get the information you need / asked for. Easy to talk to with not making you feel pressured or rushed. I highly recommend her More
by Gib
Employees Worked With
November 12, 2022
My overall experience at the dealership was nothing short of AMAZING, ROEL assisted me through the whole car buying process. He was able to fufill all expectations, and demonstrated a level of patience I cou of AMAZING, ROEL assisted me through the whole car buying process. He was able to fufill all expectations, and demonstrated a level of patience I could only dream to posses. I came in to the dealership hesitant about buying a car, as this is my first one, I left this dealership feeling assured. Thanks Roel for going above and beyond. Will definately be coming back for a second vehicle. -Eric Bonilla More
by Ebonilla718
Employees Worked With
November 12, 2022
I can’t say enough great things about Chris. He has been so helpful from the time of my purchase until after! He is kind informative and is a true expert in the industry. Chris has always been He has been so helpful from the time of my purchase until after! He is kind informative and is a true expert in the industry. Chris has always been responsive professional and honest. Important traits in someone to work with when making a major purchase of a new vehicle. I would highly recommend Chris and would use him again for future purchases!!! More
by Pcanamare21
Employees Worked With
November 11, 2022
Christian made our car purchasing process SEAMLESS! He was amazing from start to finish. The 4hrs reserve option took the stress out of finding and securing the vehicle. He was amazing from start to finish. The 4hrs reserve option took the stress out of finding and securing the vehicle. More
by Victoria S.
November 11, 2022
Salesperson was knowledgeable and courteous. Overall the pleasant transaction was spoiled by an "admin" fee at the end. I will not purchase anymore vehicles from them. Overall the pleasant transaction was spoiled by an "admin" fee at the end. I will not purchase anymore vehicles from them. More
by tmnawaz
Employees Worked With
November 11, 2022
Vincent with Dallas Lease Returns was awesome. He was attentive, remembered key details about me personally and my deal, and went above and beyond to get me into the car I wanted. Will 100% be com He was attentive, remembered key details about me personally and my deal, and went above and beyond to get me into the car I wanted. Will 100% be coming back here and referring all my friends & family. Thanks Vincent!!! More
by jessanumrich
Employees Worked With
Vincent Todd
November 10, 2022
Fast and short process straight to the point no beating around the bush and have a great selection of cars. around the bush and have a great selection of cars. More
by ncarter212212
Employees Worked With
November 10, 2022
Eric was super helpful and he had the car that I was looking for ready for me when I got here. The process was so easy and fast I will be coming back in 2 years to get another car! looking for ready for me when I got here. The process was so easy and fast I will be coming back in 2 years to get another car! More
by Cazmag19
Employees Worked With
