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Dallas Lease Returns

Dallas, TX

5.0
7,857 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,857 reviews

October 31, 2022

We have been going to Roel for our auto needs for past 2 and half years and service is A1. Roel listens to what we need as a family of 7. He always delivers! 100% recommended More

by Juliet.perez1594
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. Congratulations on your new vehicle! We will share your comments with Roel and our team, and we look forward to working with you again.

October 31, 2022

Mr. Silva, worked very hard completing the sale of one of the SUV'S the dealership was selling. He was very helpful with completing the paperwork that had to be done between the 2 states. Job well done, an More

by Mongoose
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Dallas Lease Returns responded

It's great to hear that Edgar was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

October 30, 2022

We had an incredible experience with Dallas Lease Returns and Fabian Gomez. From start to finish, they provided an easy and professional process to trade-in our vehicle and purchase our next top of the line More

by B.richards1788
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Purnell, Fabian Gomez
Oct 30, 2022 -

Dallas Lease Returns responded

Thanks for sharing about your experience with Fabian here at Dallas Lease Returns. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon!

October 29, 2022

Brad was very responsive and informative about the vehicle. He answered all questions quickly and worked around my schedule. He worked tirelessly to get me a great vehicle. More

by jcreek13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2022 -

Dallas Lease Returns responded

Thank you for your business and this review. We're happy to hear that Brad and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 29, 2022

Brad was great to work with. They had what I had been looking for & the buying process was uncomplicated. I would highly recommend ! More

by sharonfisher99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2022 -

Dallas Lease Returns responded

Thanks for sharing about your experience with Brad here at Dallas Lease Returns. We appreciate your business and hope to see you again soon!

October 29, 2022

Very nice and respectful people, thank Brad and Chris for you help and God bless your business More

by Luisg357
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2022 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Chris and Brad, and it was a pleasure having you at the dealership. We appreciate your review!

October 29, 2022

it was a great experience to buy my car from dallas lease returns. no problems More

by bshhpmitchell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2022 -

Dallas Lease Returns responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Dallas Lease Returns, we look forward to having you as one of our valued customers for many more years to come!

October 28, 2022

Dallas Lease Returns really cares about their costumers! It was so simple to purchase a car from them. I worked with Afton S. and she listened to exactly what I needed and wanted. She called me as soon as s More

by lbpumphrey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Afton Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2022 -

Dallas Lease Returns responded

Thank you so much for your wonderful review! We are thrilled that Afton had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Dallas Lease Returns!

October 28, 2022

Carl was so friendly, professional and helpful. He went above and beyond to take care of me. He answered all of my questions and walked me step by step through what the process would be. The entir More

by christina9620
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl White III
Oct 30, 2022 -

Dallas Lease Returns responded

Thank you for sharing your experience with us! We're happy to hear it went well with Carl and we hope you enjoy your new vehicle. We truly appreciate your feedback!

October 28, 2022

We told our saleswoman exactly what we wanted and she gave us several options to choice from with great price points. More

by Terry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Bunch
Oct 28, 2022 -

Terry responded

Thank you for your excellent service

Oct 28, 2022 -

Terry responded

Thank you

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