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Dallas Lease Returns

Dallas, TX

5.0
7,858 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,858 reviews

October 01, 2022

Steve was very helpful and made the whole experience pleasant. Would definitely recommend. Thank you. More

by Yoshi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mitchell
Oct 02, 2022 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 01, 2022

Go to CHARLIE! ! Best most honest man you’ll meet, and as a bonus he sells cars. He not only helped me with the finance but waited up with us to make sure we were sa More

by Happy Camper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Pickett
Oct 02, 2022 -

Dallas Lease Returns responded

It's great to hear that Charlie was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

October 01, 2022

Amazing customer service and was very reasonable with time and throughout the entire process. Her patience was very much appreciated More

by longlamel469
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2022 -

Dallas Lease Returns responded

It's great to hear that we were able to help. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

October 01, 2022

We had a very easy buying experience. Pete Hankins has wonderful customer service skills and is extremely knowledgeable. He answered any questions we had and was very easy to contact. More

by Mary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 01, 2022

Outstanding service. Professional and no sales pressure. Timely administrative process enjoyed my experience with Dallas Lease. I was told price of car and when completi More

by simentaljoe777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omarr Watkins
Oct 02, 2022 -

Dallas Lease Returns responded

Thanks for your feedback on your recent visit to Dallas Lease Returns. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

October 01, 2022

Great service very good Communication really fair pricing will come back for my next vehicle More

by terrellfolse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2022 -

Dallas Lease Returns responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

September 30, 2022

Dallas Lease Returns has the best available inventory in Texas. This team is knowledgeable smart helpful and goes above and beyond to satisfy the needs of their clients I was so pleased with my service and More

by Diana Keller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2022 -

Dallas Lease Returns responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Dallas Lease Returns!

September 30, 2022

I was stressed and worried about car shopping. Charlie made me feel comfortable and confident with my decision. He was very friendly and knowledgeable. Will definitely be coming back. More

by Sunshyne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Pickett
September 30, 2022

Thank you Charlie for the help you gave me when looking for a vehicle. I was so pleased with all the information you shared. More

by anna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Pickett
Oct 02, 2022 -

Dallas Lease Returns responded

Thank you so much for your excellent review! We are so glad that Charlie had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

September 30, 2022

loved every encounter i had with Charlie. He got me a great car and the buying process was so smooth. I would definitely recommend Charlie Pickett with Dallas Lease Returns More

by lexuslover
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Pickett
Oct 02, 2022 -

Dallas Lease Returns responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

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