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Dallas Lease Returns

Dallas, TX

5.0
7,947 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,947 reviews

November 02, 2022

Dallas Lease Returns is our dealer of choice. We've now purchased five vehicles from them. The experience is unlike any other. Between the indoor climate controlled warehouse, the non-harassing y More

by Tina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Dallas Lease Returns responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

November 01, 2022

I came in to Dallas lease Returns worked with Toronto Harrison. I came in for a vehicle that had been sold earlier that day, but Toronto was an awesome sales rep. He answered all of my questions! The dea More

by KENYATTAT24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toronto Harrison
Nov 01, 2022 -

Dallas Lease Returns responded

Thank you for sharing your experience with us! We look forward to working with you again. We truly appreciate your feedback!

November 01, 2022

This is my second car from this dealership and their standard and efficiency has been consistent. Afton Stark makes the process so easy and seemless from assisting with financing option to documentation More

by olufemi Ojo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Afton Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns. Your feedback and rating mean a lot to us. We're glad to hear that Afton was able to help, and we hope to see you again!

November 01, 2022

Purchased a 2020 4Runner in amazing condition for a used vehicle! Chris and Roel were great! Went for a test drive on a rainy day, but the indoor showroom kept us from having to look at the vehicles in the More

by dodge.emilya
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

November 01, 2022

he did an amazing work by helping me get a car . he has an amazing customer service .i will definitely recommend this sale agent More

by exitosavictoria5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toronto Harrison
Nov 01, 2022 -

Dallas Lease Returns responded

Thank you so much for choosing Dallas Lease Returns! Congrats on your new purchase, and let us know if we can be of any more assistance!

November 01, 2022

Everyone was very professional and nice. My representative, Mr. Bobby Nicholason, was very proficient in his work. Bobby made sure that all of my requests were met and he even went out of hi More

by Margo LaVon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Dallas Lease Returns are glad to have you as a customer.

October 31, 2022

Mr. Silva, worked very hard completing the sale of one of the SUV'S the dealership was selling. He was very helpful with completing the paperwork that had to be done between the 2 states. Job well done, an More

by Mongoose
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Dallas Lease Returns responded

It's great to hear that Edgar was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

October 31, 2022

Thank you Charlie for an amazing car buying experience. Charlie was very responsive and great at communicating quickly and efficiently. He made buying a car so easy and simple for me. Thank you again for a More

by lexusnx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Pickett
Nov 01, 2022 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Charlie and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 31, 2022

Dallas Lease Returns has tons of vehicles at great prices! I was amazed at the selection and how clean everything was during each of our visits. Pete Hankins, our sales associate, was patient, helpful More

by watsonj20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Dallas Lease Returns responded

Thank you for sharing your thoughts about your experience with Dallas Lease Returns. We appreciate your business and hope to see you again soon!

October 31, 2022

We have been going to Roel for our auto needs for past 2 and half years and service is A1. Roel listens to what we need as a family of 7. He always delivers! 100% recommended More

by Juliet.perez1594
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. Congratulations on your new vehicle! We will share your comments with Roel and our team, and we look forward to working with you again.

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