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Dallas Lease Returns

Dallas, TX

5.0
7,860 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,860 reviews

September 30, 2022

Thank you Charlie for the help you gave me when looking for a vehicle. I was so pleased with all the information you shared. More

by anna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Pickett
Oct 02, 2022 -

Dallas Lease Returns responded

Thank you so much for your excellent review! We are so glad that Charlie had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

September 30, 2022

loved every encounter i had with Charlie. He got me a great car and the buying process was so smooth. I would definitely recommend Charlie Pickett with Dallas Lease Returns More

by lexuslover
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Pickett
Oct 02, 2022 -

Dallas Lease Returns responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

September 30, 2022

Thank you Charlie for helping me and my wife as we started the car process. You gave us lots of great information. More

by terry
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charlie Pickett
Oct 02, 2022 -

Dallas Lease Returns responded

Thanks for sharing your thoughts about your experience with Dallas Lease Returns. We appreciate your business and hope to see you again soon!

September 30, 2022

Very helpful and had patience with me! Bobby was so great i referred family members to him. More

by Lilrockstarbooking
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 30, 2022

When I initially reached out, I was dealing with another salesman who wasn’t effectively communicating with me. However, I called to speak with another salesman and Steve won me over. We communicated almost More

by Candilove7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mitchell
Oct 02, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Dallas Lease Returns are glad to have you as a customer.

September 30, 2022

Definitely a company I would highly recommend if you’re looking for a vehicle in or out of state. I’m an out of state buyer. Pete went above and beyond than most salesmen do. He told me exactly everything More

by Lyle caddell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2022 -

Dallas Lease Returns responded

It's fantastic to hear that Pete provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

September 30, 2022

Sindy was great to work with! She listen to all of our needs and executed beyond our expectations: if you’re in the market reach out to her! You wont be disappointed More

by Eddy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sindy Fernandez
Oct 02, 2022 -

Dallas Lease Returns responded

Thanks for sharing about your experience with Dallas Lease Returns. We appreciate your business and hope to see you again soon!

September 30, 2022

Easiest stress-free car buying experience i've ever had. Christian was professional, humorous and more like a friend than a salesman. I will buy all of my cars from here in the future. More

by crazygooseman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Hall
Oct 02, 2022 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Christian and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 30, 2022

Great selection of vehicles and great pricing. Numerous options are available for all budgets and types of vehicles. No pressure sales made dealing with Dallas Lease Returns awesome! Edgar Silva More

by acb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2022 -

Dallas Lease Returns responded

Congratulations on your new vehicle! We are so glad that Edgar had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

September 30, 2022

Edgar Silva, Don Webb, and Darveen did an outstanding job of making the process painless! Edgar especially accomodated our needs we will be referring and hopefully returning. More

by reymendoza817
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2022 -

Dallas Lease Returns responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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