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Dallas Lease Returns

Dallas, TX

5.0
7,886 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,886 reviews

August 24, 2022

They had a very large selection of extremely nice vehicles stored in an enclosed warehouse. The buying experience simply put could not have been any better. Roel Ortiz was a pleasure to do business w More

by Trent Russell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Dallas Lease Returns responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

August 23, 2022

Chris was very knowledgeable about the market and provided me with a reasonable appraisal for my car. Although I may not need a car right now, I will be coming back whenever I do! More

by brylee.a.black
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Hall
Aug 24, 2022 -

Dallas Lease Returns responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dallas Lease Returns.

August 23, 2022

This is my 2nd time buying a car from Dallas Lease Returns. They make the process effortless and easy. We worked with DJ Johnson. He did all of the heavy lifting. From start to finish he was friendly, More

by LOS2279
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Johnson
Aug 23, 2022 -

Dallas Lease Returns responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

August 23, 2022

This was by far the easiest car buying experience I’ve ever had. The price was competitive and straightforward. I wasn’t blindsided by a bunch of fees. I worked with Omarr, who was great in letting know u More

by jhenryrobinson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omarr Watkins
Aug 23, 2022 -

Dallas Lease Returns responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Omarr could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

August 23, 2022

It was luck that I found Dallas Lease Review on the computer. I had spent many hours looking for a compact truck and when Dallas Lease Returns popped up and a nice compact truck appeared, I struck gold More

by Boy Boy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DJ Johnson
Aug 23, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new truck! All of us at Dallas Lease Returns are glad to have you as a customer.

August 23, 2022

It was great working with Pete H. ! It was quick, easy and so stress free. I would recommend him to anyone who is in need of a vehicle. I m sure I’ll do business with this group again! More

by Loumolinar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Dallas Lease Returns responded

Thank you so much for your excellent review! We are so glad that Pete had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

August 22, 2022

I recently bought a lexus from Charlie Pickett. The experience was amazing and he made the whole process so easy. Thank you Charlie and I will be back again. More

by nicole p.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Pickett
Aug 23, 2022 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, Nicole, please do not hesitate to let us know. We are always happy to help!

August 22, 2022

Was told one thing to get me there and then when I came they could not put me in the vehicle we spoke about More

by Rica1325
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don Webb
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Bunch
Aug 26, 2022 -

Dallas Lease Returns responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

August 22, 2022

Great service - friendly people. The process went smoothly. We will definitely buy a car again here. More

by jennifer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Pickett
Aug 23, 2022 -

Dallas Lease Returns responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Jennifer, and we're happy to hear that we met your expectations. Thank you again for choosing Dallas Lease Returns, we look forward to having you as one of our valued customers for many more years to come!

August 21, 2022

I had a great experience with Dallas Lease Returns, My salesman Fabian Gomez was fantastic. I will definitely recommend Dallas Lease Returns to my family and friends. More

by tljjohnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Gomez
Aug 22, 2022 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

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