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Dallas Lease Returns

Dallas, TX

5.0
7,937 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,937 reviews

August 05, 2022

I know why this dealership has such great reviews. My salesman Omar Watkins was great! Very professional, dependable, honest and always kept me informed as to how things were proceeding. I would recom More

by Caroline
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omarr Watkins
Aug 08, 2022 -

Dallas Lease Returns responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

August 05, 2022

This is my second vehicle from Dallas Lease Returns. Scout was able to locate a Rogue that I had been looking into. He was kind enough to send a cargo mat to my residence. Things like that will keep More

by David
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scout Morris
Aug 08, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new Nissan Rogue! All of us at Dallas Lease Returns are glad to have you as a customer.

August 05, 2022

Great service! Will go out of their way to meet your needs. Detail oriented. Very professional! Blanca was the best! More

by marilynwaldman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 05, 2022

Beast buying experience I’ve ever had. Smooth and simple! I would buy from Dallas lease returned again for sure! More

by Jamesphillips5555
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Dallas Lease Returns responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

August 04, 2022

Everyone there was very friendly. Steve M was very courteous knowledgeable and available throughout the entire purchasing process. More

by Mdsandifer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Mitchell
Aug 08, 2022 -

Dallas Lease Returns responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Dallas Lease Returns. We look forward to having you as one of our valued customers for many more years to come!

August 03, 2022

Mr. Steve Mitchell was very attentive, answered questions, and was very knowledgeable not pushy but patient. Great example of what a sales rep should be. Thank you! More

by bt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mitchell
Aug 03, 2022 -

Dallas Lease Returns responded

Thank you so much for choosing Dallas Lease Returns! Congrats on your new purchase, and let Steve know if we can be of any more assistance!

August 03, 2022

Richard was very helpful and patient with us. He answer all our questions and calmly showed us all the cars we liked. Parveen was also very helpful in getting the paper done quickly More

by shehzadvadhvaniya
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Dallas Lease Returns responded

It's great to hear that Richard and Parveen were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Dallas Lease Returns!

August 03, 2022

Anthony was extremely efficient and professional! As promised, he provided us with our dream car and we love it! He made car buying a very easy process!!! More

by dlcolledge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Dallas Lease Returns responded

We are very happy to hear Anthony provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 03, 2022

Our experience was excellent. Brad was easy to deal with and very personable. This is the second vehicle we have purchased from Dallas Lease Returns and we could t be happier. More

by nhoppert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to ensure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Brad, and it was a pleasure having you at the dealership. We appreciate your review!

August 03, 2022

Already purchased one car from DLR and came back again. Very fast, friendly and was very good at following up after purchase. Kayla was exceptional with communication and worked very hard to help make sure More

by Candice
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Bunch
Aug 03, 2022 -

Dallas Lease Returns responded

Candice, Thank you so much for your kind words for Kayla, and for taking the time to leave us this wonderful feedback!

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