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Dallas Lease Returns

Dallas, TX

5.0
7,850 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,850 reviews

May 16, 2022

I highly recommend Eric Taylor. Great service and he made it easy I will definitely look for him next time More

by Randy.Wright12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick in finance
May 17, 2022 -

Dallas Lease Returns responded

Congratulations on your new vehicle! We are so glad that Eric had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

May 16, 2022

Eric made the process of purchasing a truck an easy one. He was very responsive and made sure I received the best rate. I definitely recommend! More

by JamieM2512
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Dallas Lease Returns responded

Jamie, Thank you! Eric and the team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

May 16, 2022

Very productive and easy to work with. She made this experience very easy for me. More

by Isiahb38
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Dallas Lease Returns responded

Isiah, Thank you so much for your wonderful review! We are thrilled that Blanca had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Dallas Lease Returns!

May 15, 2022

Edgar was very pleasurable to work with to get our family in an SUV that met our needs. He said we are family now and I truly believe that he was sincere. More

by smuerica
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Dallas Lease Returns responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Edgar met your expectations. Thank you again for choosing Dallas Lease Returns, we look forward to having you as one of our valued customers for many more years to come!

May 14, 2022

Charlie customer service, information and response to our inquiries were absolutely the best we experienced! More

by michaelknorwood
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Pickett
May 16, 2022 -

Dallas Lease Returns responded

Michael, We are very happy to hear Charlie provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 14, 2022

The whole experience was great. Edgar was very polite, knowledgeable and low pressure. I highly recommend Edgar and the dealership to anyone that is looking for a car. For my next c More

by r6dallas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Leija
May 16, 2022 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. Edgar and our team are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 13, 2022

Edgar nos atendió súper bien nos brindó un buen servicio y toda la ayuda que pudo darnos gracias por ayudarnos en la compra de nuestra suv More

by Roberto Alvarado
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022 -

Dallas Lease Returns responded

Thank you for your very kind review, Roberto. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dallas Lease Returns.

May 13, 2022

Great and easy service, they really made sure that I left with what I was looking for, as well as helped me alot in lowering my payments. Will definitely return with them. They also added the logos after the More

by julian.montenegro120487
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
May 13, 2022 -

Dallas Lease Returns responded

Thank you for your business and this review, Julian. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 13, 2022

Best ever! If you need a vehicle come see my girl Afton Stark! Easy process get you approved very quick and fast. More

by Brendon Celestine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Afton Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022 -

Dallas Lease Returns responded

Brendon, thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

May 12, 2022

Great experience Erick t. answer all the questions I had and help as much as he can More

by eribertomunoz28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns, your feedback and rating mean a lot to us. We're glad Eric was able to help, and we hope to see you again!

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