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Dallas Lease Returns

Dallas, TX

5.0
7,841 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,841 reviews

April 29, 2022

Great people, great environment, great price and awesome cars, from the front dest to the manager. More

by Bruponce01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sindy Fernandez
May 01, 2022 -

Dallas Lease Returns responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

April 29, 2022

Great service, no pushy service and got exactly what we wanted. Elliott provided excellent customer service. More

by emj_11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Purnell, Elliott Gelber
May 01, 2022 -

Dallas Lease Returns responded

Thank you so much for choosing Dallas Lease Returns! Congrats on your new purchase, and let us know if we can be of any more assistance!

April 29, 2022

Elliott was very helpful through the whole car purchasing process. I would recommend purchasing from this dealer. More

by jonathanmcgill1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elliott Gelber
May 01, 2022 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Elliott, and it was a pleasure having you at the dealership. We appreciate your review!

April 29, 2022

Third time buying from Dallas Lease Returns. James and Eric have earned my repeat business through their professionalism, market knowledge, and efficiency. More

by Dave P.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Smith
May 01, 2022 -

Dallas Lease Returns responded

We are very happy to hear that James and Eric provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 29, 2022

This is my first time using Dallas Lease Returns and after my experience with them and specifically Pete I’ll never use anyone else again. Pete was fantastic to work with and I appreciate his patience t More

by Bryan Gaudin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2022 -

Dallas Lease Returns responded

Thank you so much for your kind words for Pete, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! we look forward to seeing you again!

April 29, 2022

I have never had an easier car buying experience than this one. It took awhile for me to find the car I wanted and Chris would send me cars that came in that he thought I would like and kept an eye out f More

by Jones.taylor1024
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2022 -

Dallas Lease Returns responded

It's great to hear that Chris was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Dallas Lease Returns!

April 28, 2022

Chris was awesome he worked with me to get the car I wanted but he made me feel as we were old friends he is a great salesman. He cares about his customers he makes you feel like a person and not a sa More

by Breezie429
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 28, 2022

Kayla made it easy and worked with my difficult schedule to help me get the SUV that fit my needs for work. She was responsive and had helpful suggestions. When I picked up my vehicle, I found a weekend fun More

by Karen W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Bunch
Apr 29, 2022 -

Dallas Lease Returns responded

Thanks for your feedback on your recent visit to Dallas Lease Returns. It is great to hear that Kayla was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

April 28, 2022

Awesome! ! I would recommend all my family and friends to Eric and to this place! Very convenient and very helpful!! And awesome vehicles!! More

by Santino.creations
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 26, 2022

Darin was very helpful and professional. I purchase my vehicle online, Darin was very responsive and made the process seamless. I will definitely keep him and Dallas Lease Return in mind fo More

by GLangston
Recommend Dealer
Yes
Employees Worked With
Darrin J. Cline
Apr 27, 2022 -

Dallas Lease Returns responded

Thank you so much for your excellent review! We are so glad that Darrin had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

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