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Dallas Lease Returns

Dallas, TX

5.0
7,947 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,947 reviews

June 07, 2022

Afton was amazing! We will definitely buy from her again!! Thank you for everything! Ethan & Ashley Munns More

by Amunns0122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Afton Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2022 -

Dallas Lease Returns responded

Thank you, Ethan and Ashley, for choosing Dallas Lease Returns! Congrats on your new purchase, and let us know if we can be of any more assistance!

June 07, 2022

Even though I didn't make a purchase from this dealership they where amazing to deal with. More

by letitia_ross
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Gomez
Jun 07, 2022 -

Dallas Lease Returns responded

Thank you, Letitia! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for visiting Dallas Lease Returns, and please let us know if we can be of any further assistance!

June 07, 2022

Fabian Gomez was exceptional. He treated us with kindness and respect, and he was knowledgeable and honest throughout the entire process. He made our first car purchase enjoyable, More

by TO
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Gomez
Jun 07, 2022 -

Dallas Lease Returns responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

June 07, 2022

Fabian made the truck buying experience very quick and easy. He found what we were looking for narrowed it down to a few options then we were in and out of there in our new truck. More

by myagent
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Gomez
Jun 07, 2022 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Fabian! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 07, 2022

Found the car I've been searching for everywhere! Afton was so friendly and helpful and made our car buying experience a breeze. More

by MarkWelsh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Afton Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Dallas Lease Returns responded

Thank you so much for your excellent review, Mark! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Afton to be a positive one. We hope you enjoy your new vehicle. Please don't hesitate to reach out if you need anything else. We're always happy to help.

June 07, 2022

Christian Hall was a excellent car salesman, he went over and beyond my expectation, I was getting worried that I wouldn't get an car but he was positive on it. More

by shantellelmore069
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Hall
Jun 09, 2022 -

Dallas Lease Returns responded

Shantelle, It's great to hear that Christian was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Dallas Lease Returns!

June 07, 2022

Blanca was extremely professional and helpful. I had a hiccup with the initial purchase of my car that she helped smooth out. Everything was easy and smooth and I would highly recommend anyone buy More

by mas180006
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Dallas Lease Returns responded

It's fantastic to hear that Blanca provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

June 07, 2022

My sales guy Edgar, went above and beyond to provide great customer service! He was courteous and respectful through the process. He even delivered the car to me. What a great experience! I’d definitely More

by manuel.gil284
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Dallas Lease Returns responded

Congratulations on your new vehicle, Manuel! We are so glad that we had the opportunity to work with you, and that Edgar could make this a top-notch experience! We hope you enjoy your new purchase. We look forward to continuing to serve you in the future!

June 07, 2022

Super helpful staff. The salesman was not pushy at all and was extremely helpful making my trade-in work. Very pleasant experience!! More

by Alaura.leigh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Dallas Lease Returns responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We thank you for choosing Dallas Lease Returns!

June 07, 2022

This was our second buy from Afton and Dallas Lease. This was just as easy as the first one. Sent all info through phone, she did the hard part of dealing with banks , gave me the numbers I wanted. Drov More

by Lisa Rice
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Afton Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to write this review, Lisa! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Afton and all of us at Dallas Lease Returns are glad to have you as a customer.

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