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Dallas Lease Returns

Dallas, TX

5.0
7,947 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,947 reviews

May 25, 2022

I was beyond surprised how far Edgar went into making this deal happen for my family. Not only did he drive to my house for me to inspect the car but also delivered it due to my crazy schedule. He also w More

by Robertrromero
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Dallas Lease Returns responded

We are very happy Edgar provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 25, 2022

Very professional, good service, nice people, easy process, good deals. Like the car like the dealership very easy process More

by Emichakarova5001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 24, 2022

Hello our experience with James Smith was top notch. We were referred to him by a friend the service we received was above our expectations. This vehicle was for my husband and the next one will be fo More

by happy customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Smith
May 25, 2022 -

Dallas Lease Returns responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that James and our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

May 24, 2022

Alton my agent is fabulous! She goes above and beyond. I trust her implicitly!!! She helped my daughter get a Lexus and made sure it was in top condition. I can’t tell you how m More

by Leighashepard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Afton Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Dallas Lease Returns responded

Thank you so much for your wonderful review! We are thrilled that Acton had the opportunity to provide you with the perfect vehicle and deal. We are so excited for your daughter to enjoy her new Lexus, and we thank you for choosing Dallas Lease Returns!

May 24, 2022

Great Experience and Amazing customer service from beginning to end.Juan was very knowledgeable and professional.He took his time with us and we now feel like part of the family More

by mcj0716
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Contreras
May 25, 2022 -

Dallas Lease Returns responded

Thank you so much for your excellent review! We are so glad that Juan had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

May 24, 2022

Carl was outstanding, I cant thank him enough for the hospitality and customer service we received. My elderly parents came with me for the deal and I only heard afterwards how they were treated and care More

by bnice1988
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl White III
May 25, 2022 -

Dallas Lease Returns responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Carl and our team here at Dallas Lease Returns.

May 23, 2022

Sindy was amazing thank you so much for working with me and getting me in the car I wanted More

by j_ramirez1984
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
May 23, 2022 -

Dallas Lease Returns responded

Thank you! Sindy and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

May 22, 2022

The buying process was super easy and painless. Everything was in order and organized . Once I made it to the dealership to pick up my daughters car it was fueled and ready to go . Thanks Edgar for More

by Lakira2009
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Dallas Lease Returns responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Edgar met your expectations. Thank you again for choosing Dallas Lease Returns, we look forward to having you as one of our valued customers for many more years to come!

May 21, 2022

I can’t recommend Dallas Lease Returns and especially Bianca highly enough. Bianca was completely transparent, kind and professional throughout the whole process with absolutely no high pressure tactics More

by keeblestephanye
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 20, 2022

Satisfied every concern when buying a pre-owned vehicle. I had time constraints because of work and Chris managed it well. Thank you Chris. I would recommend Dallas Lease Returns to anyone buying a vehicl More

by Michaelcarney280
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Dallas Lease Returns responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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