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Dallas Lease Returns

Dallas, TX

5.0
7,838 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,838 reviews

April 14, 2022

This place lives up to their motto: “Experience the Difference”!!! I had no idea purchasing a vehicle could be so painless! As soon as we walked in to look at the vehicle we found online, Sindy Fern More

by Alex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
Apr 16, 2022 -

Dallas Lease Returns responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sindy met your expectations. Thank you again for choosing Dallas Lease Returns, we look forward to having you as one of our valued customers for many more years to come!

April 14, 2022

Tony was absolutely Amazing! Very professional, knowledgeable, considerate, and helped us find the perfect vehicle . Definitely recommend to everyone in the market for a vehicle, More

by Jason C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony McKeel
Apr 16, 2022 -

Dallas Lease Returns responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you, Jason, for choosing Dallas Lease Returns.

April 14, 2022

Excelente trato precios justos buen trato te explican muy bien todo claro los recomiendo para que compren su carro More

by sotelorigoberto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Dallas Lease Returns are glad to have you as a customer.

April 14, 2022

This is the second time we have been here and both time Chris has been one of the most trustworthy people I have ever worked with. The attention and care he brings to such a stressful time makes everythin More

by rcstevenson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2022 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 14, 2022

Anthony provides excellent customer service and he’s very attentive to your wants. He is responsive with texting and emails. More

by Kturner
Recommend Dealer
Yes
Employees Worked With
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Dallas Lease Returns responded

Thank you so much for your kind words for Anthony, and for taking the time to leave us this wonderful feedback!

April 13, 2022

Thank you Sydney for the wonderful experience. It was a fast and easy process. I was in and out no less than 2 hours. She is very friendly and will work with you as much as she could to get you in More

by Jennifer Flores
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
Apr 14, 2022 -

Dallas Lease Returns responded

Jennifer, Thank you so much for choosing Dallas Lease Returns! Congrats on your new purchase, and let Sindy know if we can be of any more assistance!

April 12, 2022

Clean showroom, professional staff. My Sales Manager, Fabian Gomez, was a nice guy. Very easy to talk to and was doing a great job listening. More

by Bwilliams22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Purnell, Jesse Leija, Fabian Gomez
Apr 12, 2022 -

Dallas Lease Returns responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

April 11, 2022

Blanca was super great and made our car buying experience about as easy as can be. I would highly recommend working with her on your next purchase. More

by James
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2022 -

Dallas Lease Returns responded

James, it's fantastic to hear that Blanca provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

April 10, 2022

It was a great experience buying from because I bought two vehicles at the same time and I was helped thank you blanca More

by valeriorozario26@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Dallas Lease Returns responded

Thank you so much for choosing Dallas Lease Returns, Valeri! Congratulations on your two new purchases. We're glad to hear that you found your experience with Blanca to be a positive one. Please let us know if we can be of any more assistance. We're always happy to help.

April 10, 2022

The place/ cars was very clean and the people were very nice inviting to kids More

by paulettecox2344
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Dallas Lease Returns responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you again for choosing Dallas Lease Returns! Congratulations on your new purchase, Paulette!

Apr 11, 2022 -

paulettecox2344 responded

Your welcome

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